Trainer

Job Location: Dubuque, IA 52002 • Position Type: Full Time • Job Category: Customer Service Job Summary The Trainer will be responsible for running the Planet Fitness group fitness program (View email address on click.appcast.io). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness View email address on click.appcast.io program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take potential members on tours. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications A passion for fitness and health! Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma required. Completed fitness trainer certification. Physical Demands Standing and walking at least 75% of the shift. Talking in person or on the phone at least 75% of the shift. Must be able to lift up to 50 lbs less than 30% of the time. #J-18808-Ljbffr Planet Fitness