Junior Data Analysts

Data Analyst

Client: Vanguard

Location: Charlotte, NC | Dallas, TX | Malvern, PA | Phoenix, AZ -> 3 days on site mandatory

Duration: 6 month + Contract to Hire

Role focuses on Data Analytics side, a Data Scientist won't translate well or want to do this position

Experimentation with data and AB testing - they use Python to run AB testing and get statistics

Advanced Analytical methods - deeper understanding of Data Analytics

Currently using SQL to transform the data

Must have good communication and experience to presenting to Product Owners, Stakeholders, and Business level executives and be able to break down technical requirements for them to understand

Handle complex data, data engineering experience not necessarily data engineering, not building data pipelines but more so pulling data from large data fields or creating new data fields/data tagging and combine multiple large complex data sources to tell the story in SQL

Experience with unstructured and structured data

Ability to go into unseen data and determine what is going on based off what the data is telling them

Create synthesized data story, comfortable with ambiguity

There will be little direction with this role, you will be given the business problem and must figure it out

Role will be working directly and indirectly with CXD Group (Customer Experience & Digital) Call Center Technology. Vanguard is implementing a new third party vendor which will be reporting on new ChatAI/GenAI Bots with call volumes, speed to answer, length of call, que routing, staffing, and resource planning, digital products that enable contact center efficiency.