SERVICE MANAGER EXEMPT - Unassigned

As the Maintenance Manager, you are a team builder and leader who provides support, mentor-ship and direction to ensure high level of Employee and Resident Engagement.You are responsible for achieving cleanliness, maintenance, aesthetics and the Owner’s asset performance expectations within your Community. You accomplish these goals through leading your teams in creating the greatest possible living experience for our residents and executing the Service projects within your Community. You thrive on sharing your knowledge and creating a better future for GHP. You are the number one Ambassador of the GHP Culture and Vision on your team and a trusted partner to your Community Manager.REPORTS TO: COMMUNITY MANAGERHOW YOU WILL CONTRIBUTE:Customer Service and Leadership:Creates and maintains a safe, respectful, and productive environment for all team members at the community.Provide leadership and guidance for the community team by setting a Service Excellence standard and inspiring the Service Team to achieve it.Efficiently handle resident requests and complaints and, when necessary, escalate them to your Community ManagerMaintenance Operations:Ensure asset preservation and prevent deferred maintenance issues.Manages Service Team’s performance related to maintenance operations such as: plumbing, painting, appliance repairs, electrical tasks, heating and air conditioning, carpentry work, pool upkeep, fire systems, and grounds upkeepEfficiently manage expenses and capital to meet budget requirementsPartner with vendors to ensure project completion and quality standards are metEnsure timely communication with Community Manager, Regional Managers, Regional Maintenance Managers, other Community teams, and stakeholders to anticipate and prevent future concernsMakes budget recommendations for cap X projects.PROFESSIONAL EXPERIENCE:3 - 5 years as a Maintenance Manager within a property of at least 500+ units managing service teams of 10+, preferably within a Class A Luxury property and/or 1 - 3 years as a Service Manager within a property of at least 350+ units, preferably within a Class A Luxury property and/or combination of 2+ years as Assistant Service Manager/Lead role with supervision over 8+ team members within a community of 800+ unitsHVAC certified a plusKnowledge of OSHA standardsWorking knowledge and ability to recognize repair requirements for plumbing, electrical, HVAC, carpentry, pool upkeep, fire systems and grounds upkeepingAbility to communicate clearly and effectively both verbally and in writing. Multilingual ability a plus.May require driving golf cart.PHYSICAL REQUIREMENTS:Frequently move/traverse, ascend/descend stairs in/around apartment homes and communityConstantly positions self to bend, stoop, reach, liftOccasionally lift/move/carry up to 25lbs with/without assistanceFrequently lift/move/carry 5lbsConstantly communicate, converse and exchange information with coworkers, vendors, residents and visitorsAbility to remain in a stationary position for extended periods of timeConstantly works in outdoor weather conditionsCOGNITIVE OR MENTAL REQUIREMENTS:Reading;Writing;Strong math skills;Ability to communicate clearly;Ability to deal with complex issues;Attention to detail; andAbility to prepare financial and related reports.ELIGIBILITY REQUIREMENTS:Must have unrestricted work authorization to work in the United States; andMust be willing to submit to a background investigation.**The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.Salary Range: $70,000.00-$80,000. per year, DOE.Eligible for: Quarterly BonusBenefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pent insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking. #J-18808-Ljbffr GHP Management Corporation