Account Manager eBay Live

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: eBay Live is reimagining shopping through live, interactive experiences that connect sellers and buyers through entertainment, trust, and community. Operating with a startup mindset inside one of the world’s most established marketplaces, the team blends creativity and data to grow the next generation of ecommerce. The Account Manager for eBay Live partners with sellers after they launch on the platform, serving as a trusted advisor focused on performance, growth, and long-term success. This role manages strategic, enterprise-level seller relationships within assigned categories and works closely with cross-functional teams to improve seller outcomes, optimize programming, and support GMV growth. What you will accomplish: Grow seller performance on eBay Live by managing strategic seller relationships, driving improvements in GMV, audience growth, programming quality, and key seller KPIs. Partner with enterprise sellers to develop and conduct customized business plans that support platform adoption, early momentum, and long-term category leadership. Analyze seller performance data to identify growth opportunities, surface risks, and guide sellers with actionable, data-backed recommendations. Improve live selling outcomes by advising sellers on platform best practices, programming optimization, scheduling, and selling strategies. Lead regular business reviews and strategic consultations with top sellers, ensuring alignment with seller goals and eBay Live’s growth priorities. Collaborate cross-functionally with internal teams to resolve complex seller issues, navigate policy or platform changes, and ensure compliance. Develop and deliver seller education, best-practice sharing, and strategic initiatives, measuring impact and continuously improving effectiveness. What you will bring: 2+ years of experience in e-commerce, account management, or a related seller-facing role. Proven ability to build and maintain strong relationships with enterprise-level clients through consultative partnership. Strong analytical abilities alongside critical thinking, using a data-driven approach to planning, performance tracking, and decision-making, including comfort with P&L concepts. Clear, confident communication skills, including executive-level written and verbal storytelling supported by data. Experience leading projects independently, balancing attention to detail with efficiency in a fast-moving environment. Strong collaboration skills, with experience influencing cross-functional partners and leading initiatives without direct authority. Advanced proficiency with Google Workspace and comfort working with data, analytics, and performance reporting. Additional Details The base pay range for this position is expected in the range below: $71,600 - $123,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.