Security Officer - Armed

Armed Security Officer PositionWe are seeking a professional Armed Security Officer to provide visible patrol, incident response, and de-escalation at a retail location, working Sunday, Monday, Thursday, Friday, and Saturday from 5:00 PM to 1:00 AM; candidates must possess a valid Massachusetts License to Carry (LTC), their own MA-compliant firearm, strong communication and de-escalation skills, and be able to stand and walk for extended periods of time.Are you passionate about maintaining security and safety in a dynamic environment? Do you thrive on enforcing rules and regulations while providing exceptional customer care? If yes, then you are the perfect fit for our team!Join PalAmerican Security, where we prioritize innovation, self-improvement, and commitment to exceeding expectations. As an Armed Security Guard, you will play a crucial role in maintaining the security and safety of the assigned site. Be part of a team that values your contribution and offers continuous training and support.Job Summary:Maintain the security and safety of the assigned site through regular patrolsActively enforce rules, regulations, policies, and proceduresRespond to emergency situations and provide security assistanceEngage with the public to offer assistance and directionsMonitor closed-circuit television for potential issuesDuties/Responsibilities:Maintain a physical presence within the facility as a visible deterrent to illegal activityProvide superior customer care to enhance the facility's atmosphereKeep accurate logs and write detailed incident reportsPrevent unauthorized access to the area and items withinRequired Skills/Abilities:Excellent interpersonal and customer service skillsMust be 21 years oldMust have valid armed license where requiredStrong commitment to the well-being of othersAbility to solve problems quickly and efficientlyExcellent organizational skills and attention to detailProficient in using computer systems and applicationsEducation and Experience:High school diploma or equivalentAt least one year of related experienceActive Armed Security licenseValid Driver's LicensePhysical Requirements:Prolonged periods of sitting and/or standing for up to 4 hoursFoot patrol and ability to lift up to 15 poundsMust stay alert at all timesPalAmerican Security Care CultureAt PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction:Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.Accountable – We uphold our commitments and take responsibility for our actions.Respectful – We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing.Exceptional – We strive for excellence in all we do, delivering outstanding service without compromise.Why CARE MattersWe believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated—without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement.How We Support and Reward Your GrowthA rigorous hiring process ensures that every member of our team is well-qualified and aligned with our values—creating a strong and sustainable culture.We recognize excellence through programs such as our monthly CARE awards—celebrating contributions at every level.With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members.If you are a dedicated and motivated individual seeking a challenging yet rewarding role in the protective & security industry, apply now to be part of the PalAmerican Security team!Work ScheduleDay shiftWeekend availabilityOtherNight shiftBenefitsPaid time offReferral programPaid trainingHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance