Communications Agent

Job Description

Job Description

About Us

Dutuc bridges brand strategy, content, campaigns and growth under one calm, memorable identity. Above the water, sharp marketing. Underneath, relentless execution.

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This role is ideal for someone who enjoys connecting with people, communicating information clearly, and representing a company in a professional and positive manner.

• Communicate product and service information clearly and professionally.
• Identify customer needs and provide helpful information or solutions.
• Support lead generation and customer acquisition activities.
• Participate in promotional campaigns and community outreach.
• Build and maintain positive customer relationships.
• Follow up with prospective customers and customer inquiries.
• Assist with preparing and organizing promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Communicate customer feedback to team members.
• Support customer engagement and business development activities.
• Collaborate with colleagues to achieve communication and business goals.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Positive attitude and eagerness to learn.
• Comfortable interacting with customers and the public.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching