CX Service Designer: End-to-End Experience Architect
Delta Dental of California
Delta Dental of California seeks a mid-level CX Service Designer to join the Experiences Center of Excellence. You will partner with CX Strategy, Insights, UX, Product Management and BPM to shape end-to-end customer journeys across all channels. You will develop service design frameworks and journey maps, identify pain points, and embed customer empathy into solution design. Strong collaboration and facilitation with cross-functional teams and senior stakeholders are required. #J-18808-Ljbffr Delta Dental of California
Vacancy posted 5 days ago
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