Client Project Manager

Responsibilities Deliver exceptional customer service while managing SaaS and software implementation projects from initiation through completion, ensuring deliverables are completed on time, within budget, and to client expectations. Oversee project financials, implementation timelines, resources, and deliverables while proactively identifying and managing scope changes, dependencies, and potential risks. Coordinate resource allocation, project bookings, and implementation workflows to maximize productivity, utilization, and profitability. Maintain accurate project documentation and reporting within project management systems, tracking budgets, timelines, timekeeping, and KPIs throughout the software implementation lifecycle. Requirements Proven experience managing SaaS and software implementation projects, including project deliverables, budgets, timelines, and client expectations. Strong organizational, communication, and problem-solving skills, with the ability to manage multiple client implementations and competing priorities. Experience with resource planning, financial tracking, project scope management, and monitoring productivity and utilization metrics within a software or technology environment. Strong attention to detail and proficiency with project management tools and reporting systems, with a focus on meeting implementation milestones and delivering an exceptional client experience.