Carrier Account Manager

Job Description

Carrier Account Manager

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Chicago, IL

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Avenue Logistics is growing—and we’re looking for someone who wants to grow with us .

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If you have experience in truckload account management and are ready to be part of a high-performing, fast-paced team, this is your opportunity to make an impact and win alongside the company.

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What makes this role different?

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This isn’t just an operations seat—you’ll play a key role in supporting enterprise-level accounts while working directly with a tenured Sales Representative. Even better, your success is tied directly to the company’s success.

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On top of a competitive base salary, you’ll have the opportunity to earn commission tied to performance—so you truly feel the results of what you help build.

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What You’ll Do:

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• Book and manage dedicated lanes across carrier accounts
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• Own day-to-day execution for a high-volume account base of dedicated and private fleets
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• Monitor and manage 100+ daily pickups and deliveries
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• Communicate consistently with carriers and internal Avenue reps
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• Troubleshoot delays, appointment changes, and service issues in real time
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• Ensure top-tier service and execution across all shipments
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• Navigate multiple internal systems to manage freight efficiently
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We’re looking for someone who:

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• Has 2+ years of experience in freight transportation (3PL experience preferred)
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• Has strong communication and problem-solving skills
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• Thrives in a fast-paced, high-volume environment
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• Is detail-oriented with a sense of urgency and ownership
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What We Offer:

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• Competitive base salary + variable commission structure
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• Opportunity for rapid career growth within a scaling company
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• Hands-on training alongside experienced industry leaders
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• Comprehensive benefits package (Medical, Dental, Vision, Life, Disability)
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• 401(k) with company match
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• Fun, energetic, and team-driven work environment
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The pay range for this position is $60,000-$80,000 OTE. Actual compensation packages are based on several factors unique to each candidate, including skill set and depth of experience.

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If you’re looking to take ownership, grow your career, and be part of a team that’s building something big—we’d love to connect.