Funeral Services Assistant (part-time)

Responsibilities Provide clerical and administrative assistance supporting funeral operations. Meet the general public to answer questions and provide information on funeral and cremation topics. Answer phones courteously and politely. Assist with funeral, memorial and other services or ceremonies requested by funeral home clients and management. Attend monthly staff meetings. Perform funeral services assistant duties in alignment with company mission, values and policies. Prepare for services: deliver and set up floral arrangements, chairs, caskets, urns, photos, personal keepsakes or mementos. Ensure proper care and storage of items. Prepare documents related to services, cremations and maintenance per management directions. Assist with respectful preparation of remains, including dressing/lifting deceased or operating crematory, as permitted by law and company regulations. Perform office duties: answer phones, operate fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, stereo/video system. Run errands including floral delivery, supply and document pick-up. Serve as an usher, park cars or provide transportation as required. Drive funeral home vehicles for services and pick up families. Ensure refreshments are available when permitted by law. Assist with visitations, memorial and funeral services: set up visitation and chapel, dress and casket remains, deliver family items and flowers. Greet and receive client families and others entering the office for information and assistance. Accommodate needs of families during services and/or visitation. Wash and clean funeral home vehicles and other client vehicles as needed. Minimum Requirements High school diploma or equivalent. Previous customer service and/or sales experience preferred. Proficient with MS Office suite and databases (preferred); ability and willingness to learn required. Valid state driver’s license with an acceptable driving record required. High level of compassion and integrity. Clear and concise verbal and written communication skills. Professional behaviors and teamwork. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr