Order Coordinator & Sales Support

Order Coordinator & Sales Support


Are you the person who notices the details, keeps things moving, and catches potential problems before they become actual problems? FloorMe! is looking for an organized, proactive Order Coordinator to join our Nashua team. This is an important behind-the-scenes role that helps keep our flooring sales and order process running smoothlyfrom the time a sale is completed through product delivery. You'll be the connection between our sales team, vendors, customers, warehouse, and installation teamsmaking sure orders are accurate, products are available, timelines are being tracked, and everyone has the information they need. This could be a great fit if you enjoy having a lot of moving pieces to keep track of , like solving problems before they escalate, and take satisfaction in being the person others can count on to follow things through. What You'll Do In the role of Order Coordinator, you'll:

• Place flooring and material orders accurately and on time, reviewing details before orders are submitted.
• Work directly with vendors on order confirmations, product availability, shipping, lead times, backorders, and discontinued products.
• Look for opportunities to coordinate vendor shipments to help reduce freight costs and improve efficiency.
• Track orders and proactively communicate delays, concerns, or changes that could affect a customer or installation schedule.
• Keep order information and documentation accurate and up to date.
• Serve as a go-to resource for the sales team regarding order status, product availability, and vendor information.
• Provide day-to-day support to our flooring sales team.
• Assist customers by phone and help customers visiting the showroom when sales team members are assisting other clients.
• Help connect new customer inquiries with the appropriate salesperson.
• Assist with product samples, literature, pricing information, and other showroom needs.
• Work closely with our sales, warehouse, installation, and management teams to keep projects moving forward.

Who We're Looking For You don't have to know everything about flooring on day onebut you do need to be someone who is organized, dependable, comfortable communicating with different people, and willing to take ownership of the details. Ideally, you:

• Are highly organized and detail-oriented.
• Can comfortably manage multiple orders, deadlines, and priorities at the same time.
• Communicate clearly and professionally, both verbally and in writing.
• Enjoy working with customers, vendors, and coworkers.
• Are proactive about identifying problems and following through until they are resolved.
• Are comfortable using computers and learning industry-specific software.
• Have previous experience in customer service, administrative support, sales support, purchasing, flooring, construction, or home improvement.

The Schedule and Compensation This is an in-person position based in our Nashua, NH location , working Monday through Friday from 10:00 AM6:00 PM , with a -hour unpaid lunch, for a 37.5-hour workweek. This position has a starting hourly salary range of $23.00-$25.00/hour, based on your experience What We Offer

• Health insurance with employer contribution
• Dental and supplemental insurance options
• Company-paid Term Life and AD&D Insurance
• 401(k) with company match
• Profit Sharing
• Paid Parental Leave
• Paid time off
• Employee recognition, company celebrations, and team events
• A collaborative group of people wo genuinely enjoy working together

Why Blackdog? Blackdog Builders has been remodeling homes throughout Southern New Hampshire and Northeastern Massachusetts since 1989. We have been selected as one of the Best Companies to work for in NH two years running! We are proud of the work we do but we are just as proud of the team that does it. Our Core Values shape the way we do business, and honesty and respect are at the foundation of how we work with our clients and with each other. We work hard, support one another, celebrate successes, recognize great work, and believe people should actually enjoy coming to work. Sound Like You? If you enjoy being the person who keeps a busy team organized, knows where things stand, communicates before something becomes a problem, and makes sure the details don't fall through the cracks, we'd love to hear from you! Apply today and tell us a little about the experience you would bring to the FloorMe! team. Blackdog Builders, Inc. is an Equal Opportunity Employer. We do not discriminate based on age, sex, gender identity, sexual orientation, race, color, national origin, religion, disability, genetic information, military status, marital status, or any other status protected by law. We provide reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs. Please let us know if you need accommodation during the hiring process. Employment with Blackdog Builders, Inc. is at-will. Any offer of employment may be contingent on a background check conducted after a conditional offer and in compliance with applicable laws. Driving records checks may be required for roles involving company/insured driving.

Compensation details: 23-25 Hourly Wage

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