Food & Beverage Manager
The Karol Hotel
Job Description
Job Description
Job Summary
The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.
The Food & Beverage Manager will be responsible for the overall operation, guest experience, and profitability of The Karol Hotel's food and beverage (F&B) outlets – Katch Bistro, Vantage Rooftop Bar, and K Club Bar. The F&B Manager directly supervises and leads the team of approximately 20 employees.
The ideal candidate is a hands-on hospitality leader with a strong food and beverage leadership background who can create memorable guest experiences while driving revenue and maintaining high service standards.
Essential Functions
- Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures
- Lead, coach, and develop direct reports including assistant managers, supervisors, and shift leaders
- Recruit, interview, hire, and onboard new F&B team members
- Supervise staffing levels and create weekly staff schedules to verify that guest service, operational needs, and financial objectives are met
- Encourage and build mutual trust, respect, and cooperations among team members
- Establish and maintain service standards and operating procedures for all F&B outlets
- Ensure compliance with health, safety, sanitation, alcohol service, and hotel policies and regulations
- Take ownership of F&B revenue performance and develop strategies to achieve and exceed budgeted revenue targets
- Monitor food cost, beverage cost, labor cost, inventory, purchasing, and operating expenses
- Work with the Sales and Kitchen teams to develop compelling menus, specials, packages, and experiences
- Develop partnerships, collaborations, pop-ups, tastings, live entertainment, and special events that generate incremental revenue
- Be highly visible and engaged with guests, actively soliciting feedback and addressing concerns in a timely and professional manner
- Ensure successful performance serving guests with an exceptional experience to ensure high performing scores on Marriott's Guest Satisfaction Survey
Qualification Standards
Education & Experience
- 5+ years restaurant management/leadership experience
- Hotel experience preferred
- High School diploma or higher
- Strong leadership, communication, organization, and problem-solving skills
- Demonstrated experience managing revenue, labor, food and beverage costs, and departmental budgets
- Excellent guest service and relationship-building skills.
- Ability to work effectively in a fast-paced, high-volume hospitality environment
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Physical and Mental Demands
- Ability to sit or stand for extended periods of time
- Ability to communicate clearly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the office, the hotel, and the community
What's In It For You?
- Medical, Dental, and Vision Insurance *
- Paid Time Off *
- 401(k) Plan + Company Match
- Discounted Employee Meals
- Marriott Hotel discounts worldwide
- Career Growth – We promote from within!
* For full time employees
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