Sales Support Assistant
Firefly Electric and Lighting Corporation
About the Role Location: Ermita, Manila Role Type: Full-time Department: Commercial - General Trade Reporting to: Sales Support Team Leader JOB SUMMARY: As a Sales Support Associate, you will be administering and coordinating all transactions with cross‑functional teams, ensuring a smooth order‑to‑deliver process and excellent customer service to assigned accounts. Other requirements include the following: Provides support to the sales team by processing and managing sales orders in coordination with relevant departments, ensuring accurate and timely delivery Performs outbound and inbound calls to generate sales, follows‑up on accounts receivables and ensuring customers receive accurate and timely responses to all inquiries and requests Performs outbound and inbound calls using various platforms, resolves after‑sales customer concerns, directing specific complaints to relevant parties/departments and keeping the customer updated on the progress To succeed and grow in this role, you will be required to meet the following requirements: Bachelor's Degree in any business‑related field Fresh graduates, preferably with internship/training experience in a customer service‑related field #J-18808-Ljbffr
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