Senior Workers Compensation Claims Adjuster

Title: Senior Workers Compensation Claims Adjuster

Company: Gallagher

Location: Remote (California jurisdiction)

Role Overview

This role supports clients through complex workers compensation claims, providing empathic and precise resolution in a fast‑paced environment. The position requires strong partnership skills, analytical decision‑making, and proficiency in California workers compensation rules.

Key Responsibilities

• Execute decision‑making to analyze claims exposure, plan and resolve claims in accordance with statutory and company policies.
• Interact extensively with claimants, attorneys, medical providers and internal stakeholders to ensure effective communication and timely resolution.
• Provide exceptional customer service, exhibiting empathy throughout the claims process.
• Document and communicate claim activity in a timely and efficient manner.
• Adhere to all regulatory requirements and maintain ethical standards.

Qualifications

• Minimum of 3‑5 years of hands‑on workers compensation adjusting experience (including lost time/indemnity desk and litigation).
• California jurisdiction experience and valid California designation (current CE hours). SIP license optional.
• High School Diploma required; Bachelor’s degree preferred.
• Minimum of 5 years of related claims experience.
• Proficiency with claims and business software.
• Strong analytical, problem‑solving, and prioritization skills.

Compensation & Benefits

Competitive base salary range commensurate with experience. Full‑time benefits include medical, dental, vision, life insurance, 401(k) with Roth option, HSA/FSA, paid parental leave, educational reimbursement, and mental‑health services.

Inclusion & Diversity

Gallagher embraces and actively promotes diversity and inclusion. All qualified candidates are encouraged to apply. Gallagher is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.