Outside Parts Sales Representative

Outside Parts Sales Representative

Serve as an account manager for existing and prospective customers by managing relationships and ensuring a high level of dealer support for a diverse range of customer types.

Essential duties include:

• Visits assigned customers.
• Conduct daily sales calls
• Prospects for new customers.
• Identify new business opportunities within current customer list and solicitation of new accounts.
• Communicate parts orders to counter staff to ensure the proper level of order urgency and delivery instructions.
• Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.
• Deliver or pick up parts as needed
• Reviews any special orders with the parts manager and obtains his/her approval.
• Work with parts management to negotiate and manage customer discounts.
• Advises counterperson on delivery instructions.
• Follows up on parts orders to ensure that customers have been served properly.
• Participates in weekly service sales with service salespeople.
• Turns in completed call reports and expense reports to management.
• Regularly updates customer records to reflect changes to customers' names, addresses etc.
• Adds new customers to appropriate mailing lists.
• Attends training seminars and local customer events when possible.
• Acts as a public relations liaison for the dealership.
• Maintains professional appearance.
• Track personal sales growth and goal achievement.
• Participate in weekly sales calls.
• Actively dispatch monthly marketing material and sales promotions.
• Coordinate service work with service support staff.
• Promoting awareness of sales opportunities across all departments.
• Other tasks as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language skills include:

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical skills include:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret graphs.

Reasoning ability includes:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Qualifications:

Education: Bachelors or better preferred.

Experience: 1 year: High school diploma or general education degree (GED) required. Prior Sales or Parts experience preferred.

Licenses & Certifications: Driver's License required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.