Assistant Hospital Manager

Manchaca Village Veterinary Care is excited to invite you to join our growing team in Austin, Texas. We operate with a fundamental mission: to provide the highest level of compassionate care to the pets and people we serve. Our dedication to community trust is evident in our excellent 4.8-star Google rating, reflecting the confidence our clients place in us daily. When you join our hospital, you are stepping into an environment where your skills are valued and your passion for small animal and urgent care medicine can truly make an impact. We believe this is where you will do your best work. To help you succeed, our hospital is backed by a supportive network dedicated to professional growth. We invest heavily in our teammates by supporting continuous learning and career advancement. This includes tailored programs designed to help all teammates achieve their professional goals, whether that means becoming a credentialed technician or moving into a leadership role within the organization. We foster a collaborative culture where every teammate feels empowered to contribute to patient outcomes and operational excellence. Providing small animal and urgent care means you will face a stimulating case load every day. We ensure you have the resources necessary to deliver excellent patient care, including access to internal speciality consultations across a wide variety of medical disciplines. Our facility is structured to support efficient workflows, ensuring you can focus on diagnostics and treatment plans without unnecessary friction. Located in vibrant Austin, Texas, you will find yourself in one of the most dynamic and rapidly growing cities in the country. Austin offers an unparalleled blend of world-class music, innovative culinary experiences, and abundant outdoor activities along the Colorado River and in the surrounding hill country. From exploring Zilker Park to enjoying the distinct local culture, Austin provides a high quality of life with plenty of opportunities for relaxation and recreation outside of the hospital. We invite you to bring your expertise to a city that truly celebrates innovation and community. Job Description Your Impact as an Assistant Hospital Manager Reporting to the Hospital Manager, you will serve as a key leader in our fast‑paced, multi‑doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support. Your Impact Will Include: Team Leadership: You will partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. You will serve as a visible leader and point of support for technicians, CSRs, and support staff. Operational Flow: You will monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently. Conflict Resolution: You will proactively address and work to resolve employee conflict and behavioural issues, fostering a positive team environment. Financial Management: You will manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols. Client Experience: You will maintain a positive attitude in all interactions, proactively demonstrating empathy towards clients and treating pets with compassion and respect. Systems & Records: You will utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates. What You’ll Bring to the Team 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred). Excellent communication and conflict management skills. Ability to multitask and thrive in a fast‑paced environment. Experience leading a diverse workforce and establishing a positive team culture. Flexibility to work a varied schedule, including some holidays and weekends. Benefits and Compensation Competitive salary and comprehensive benefits package. Health, Dental, and Vision insurance, plus access to our Employee Assistance Program. 401(k) retirement plan, Life Insurance, Short‑Term Disability options. Paid time off, discounted veterinary care for your own pets, and free 24/7 access to veterinarians through Teladoc. Commitment to Growth We support your career goals with opportunities for professional development and training. Physical Requirements Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35‑50 lbs. Manual dexterity to operate computers and office equipment. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr