Residence Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Residence Manager Full Time Cortlandt Manor, NY, US 22 days ago Requisition ID: 1949 Salary Range: $32.00 To $35.00 Hourly This is an outstanding opportunity for an experienced human services professional who thrives in a fast‑paced environment, values accountability and teamwork, and wants to make a direct impact on the lives of the people we support and the staff who support them Residence Manager Lead with Purpose. Inspire Excellence. Change Lives. Are you an experienced leader in the Intellectual and Developmental Disabilities (I/DD) field who is ready for the next chapter in your career? We're seeking a passionate, skilled, and people-focused Residence Manager to lead one of our residential programs. This is more than an operations role—it's an opportunity to shape culture, develop staff, strengthen services, and make a lasting impact on the lives of the people we support. If you're the type of leader who believes in person-centered care, values strong relationships, and knows that great outcomes start with great teams, we'd love to meet you. Why This Role Matters As a Residence Manager, you will be entrusted with leading a home where individuals with intellectual and developmental disabilities can thrive, pursue their goals, and live meaningful lives. You will set the tone for excellence by coaching and developing staff, ensuring regulatory compliance, fostering family partnerships, and creating an environment where both employees and the people we support feel valued, respected, and empowered. This role is ideal for someone who enjoys balancing leadership, mentorship, operations, and advocacy while making a tangible difference every day. What You’ll Do Lead People Supervise, coach, mentor, and develop Direct Support Professionals across all shifts Foster a positive, accountable, and engaged team culture Provide ongoing guidance, support, and performance feedback to help staff grow professionally Serve as a visible and accessible leader within the residence Drive Quality Services Ensure high-quality, person-centered supports that promote independence, dignity, choice, and community inclusion Partner with families, clinical teams, and interdisciplinary professionals to achieve meaningful outcomes Monitor service delivery to ensure individual needs, preferences, and goals are consistently met Manage Operations Oversee staffing, scheduling, payroll review, call-out management, and daily program operations Ensure appropriate staffing coverage and continuity of care Maintain a safe, organized, and welcoming home environment Ensure Compliance and Excellence Maintain compliance with OPWDD regulations, agency policies, billing requirements, safeguards, Life Plans, and documentation standards Prepare for and participate in audits, surveys, and quality assurance activities Identify opportunities for improvement and implement solutions proactively What You Bring Bachelor's Degree in Human Services, Psychology, Social Work, Healthcare Administration, or a related field (Master's Degree preferred) 3–5 years of experience supporting people with intellectual and developmental disabilities At least 2 years of supervisory or managerial experience in residential, healthcare, or community-based services Strong working knowledge of OPWDD regulations, person-centered planning, and quality service delivery Exceptional leadership, communication, coaching, and relationship-building skills The ability to manage competing priorities while remaining calm, organized, and solutions-focused Valid driver's license and reliable transportation What Sets You Apart You are a leader who earns trust through action. You know how to hold people accountable while helping them succeed. You understand that compliance matters, but relationships matter too. You can navigate challenges, inspire teams, and keep the people we support at the center of every decision. Why Join Our Team? We believe that exceptional services begin with exceptional employees. That's why we invest in our leaders and provide the support, resources, and opportunities needed to build a long‑term, rewarding career. Our Benefits Include: Dental and vision insurance Generous PTO and sick time 403(b) retirement plan with employer contributions after one year of service—not simply a match Flexible Spending Accounts (FSA) Voluntary supplemental benefits Ongoing leadership development and professional growth opportunities Supportive executive leadership that values collaboration and innovation Make an Impact Where It Matters Most If you're ready to lead a dedicated team, elevate the quality of services, and help individuals with I/DD live their best lives, we invite you to apply. Join an organization where your leadership is valued, your expertise is respected, and your work truly matters. If you are ready to lead with purpose, build strong teams, and make a lasting impact in the lives of others, we encourage you to apply today. #J-18808-Ljbffr Richmond Community Services