Customer Success Physicist

Job Description

A rapidly growing quantum computing technology company is seeking a Customer Success Physicist to join its team in the US, supporting world-leading customers across academia, research, and industry. This is an exciting opportunity for a PhD-qualified experimental quantum physicist who enjoys combining deep technical expertise with customer interaction.

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The successful candidate will work closely with researchers and engineering teams, helping customers maximise the performance and capabilities of advanced quantum control and orchestration technologies.

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Key responsibilities include:

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• Supporting customers with implementation, optimisation, and troubleshooting
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• Acting as a trusted technical advisor throughout the customer lifecycle
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• Collaborating with customer R&D and product teams to run successful experiments
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Ideal candidates will have:

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• A PhD in Physics or a related discipline
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• A collaborative, customer-focused approach and passion for quantum technologies
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• Hands-on experimental experience with neutral atoms, trapped-ion, superconducting, or spin qubit systems
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• Strong communication and problem-solving abilities
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This is an outstanding opportunity to join an innovative and fast-scaling company in the quantum computing industry.