Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Cumming, GA ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Clint Smith - State Farm Agent, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a variety of sales activities to provide a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet customer needs while promoting the development of our business. QUALIFICATIONS Commitment to obtaining an insurance license (offer contingent). Able to effectively relate to customers, answer questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members. Proactive in problem-solving. BENEFITS Salary plus commission/bonus Growth potential and opportunities for advancement within the office Paid time off (vacation and personal/sick days) Valuable career-building experience Compensation: $30,000.00 - $40,000.00 per year Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none. #J-18808-Ljbffr