Test Engineer

Job Description

*NOT OPEN TO C2C OR W2 REFERRALS AT THIS TIME*

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Position: Software Tester Engineer

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Location: Arlington, VA (onsite as needed, need to be local to the DMV)

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Overview:

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The primary responsibility of this position is to conduct software testing with our external state jurisdiction partners

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Testers must have excellent communication skills and a good foundation and knowledge of software testing methodologies, concepts, and how testing tools work. (uses a proprietary testing tool, that we will provide training on).

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Testers will execute test plans, verify and document results. They will be expected to acquire working understanding of designated applications through review of technical & business documentation, training sessions and hands-on software testing experience.

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Experience should include:

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• 5+ years experience in a Quality Assurance software Tester Role performing external testing with external stakeholders…primarily UAT type testing

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• Experience with manual and automated testing required

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•Experience testing RESTful web services

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• Ability to analyze and resolve customer issues, conduct defect logging, tracking, and status reporting both internally and externally

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•Good customer service and excellent communications skills (verbal and written)

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• Proficient user of Microsoft Office (Word, Excel, PowerPoint)

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• Ability to work independently and as part of a team

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Experience preferred with:

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• Jira

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• Manual and automated testing

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• Testing in Agile environment a Plus

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Strong Communication Skills

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• Clear verbal and written communication: Can articulate issues and solutions in a way that clients or vendors can understand.

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• Active listening: Especially important when clarifying requirements or understanding concerns from non-technical stakeholders.

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• Diplomacy: Able to handle disagreements or feedback gracefully and tactfully.

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Client/Vendor Management Experience

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• Has worked directly with external stakeholders and understands protocols for:

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o Reporting defects to vendors or clients.

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o Requesting changes or clarifications.

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o Following escalation procedures.

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Collaboration and Negotiation Skills

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• Can negotiate scope or timelines diplomatically when working with vendors or clients.

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• Works well with cross-functional teams—QA, dev, project managers

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Independence and Accountability

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• Can work with minimal supervision, especially important in distributed or vendor-led environments.

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• Takes ownership of deliverables and follows through on commitments.

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