Customer Service Representative
Creative Financial Staffing
Customer Service Representative
The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes requests, and ensures positive, efficient customer experience.
Salary: 41,000-45,000
Supportive team environment with room to grow
Direct impact on customer satisfaction and brand reputation
Clear processes, helpful tools, and ongoing training
A role where strong communication and empathy truly shine
Respond to customer questions with clarity and professionalism
Troubleshoot issues and provide effective solutions
Process orders, returns, and account updates
Document interactions in the CRM system
Escalate complex issues when needed
Contribute to service quality and response-time goals
High school diploma or equivalent
13 years of customer service experience preferred
Strong communication and problem-solving skills
Comfortable using CRM tools and basic computer applications
Ability to stay calm, organized, and customer-focused
Creative Financial StaffingVacancy posted 3 days ago
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