Concierge Associate - Hospitality

Job Description

Job Description

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities Front Desk Concierge One Lincoln Park in Dayton, OH is looking to hire a Part-time Front Desk Concierge Associate to perform administrative functions such as answering phone calls, taking messages, dispatching transportation, following safety procedures in the event of an emergency, and creating a positive first impression for guests and visitors at our retirement community. Are you a customer service minded individual with strong ability to multi-task? Do you enjoy working in a team environment and helping others? If so, please read on:This concierge position earns a competitive wage of $14.50/hour. We provide excellent benefits and perks including bonuses, a 401(k) with company match, a holiday party, and an Employee Appreciation Day. In addition, this position receives holiday pay if worked on the day of the holiday. If this sounds like the right opportunity for you, apply today!ABOUT ONE LINCOLN PARKOne Lincoln Park is a premier retirement living community in Dayton, OH. We provide comprehensive amenities and services to our residents, including dining, transportation, housekeeping and maintenance. We take pride in our beautiful grounds and our friendly, personalized service. Our mission is to provide our residents with independence, comfort, and safety, and we could not do that without our fabulous staff. We hire dedicated, compassionate employees who find joy in providing excellent customer service to our wonderful residents. To reward our staff for their hard work, we offer competitive compensation and excellent benefits - not to mention a rewarding work environment. A DAY IN THE LIFE OF A CONCIERGE ASSOCIATEAs a concierge associate, you work directly with residents, visitors, and guests to provide a safe and welcoming first impression of One Lincoln Park. General Responsibilities:Greet visitors and encourage sign-inAnswer phone professionally and direct appropriately Work with Marketing team to manage incoming sales related calls and walk-in visits from prospective tenantsLight organization and cleanup in the main lobby areaAdministrative Responsibilities:Utilize Microsoft Office programs to schedule conference room for meetings, data entry, and maintain parking lot mapTyping, filing, stuffing envelopes and staplingReceive incoming packagesParticipate in safety drills and follow all departmental proceduresDocumentation Responsibilities:Complete prospect form for MarketingSubmit maintenance work orders as neededTrack messages, incidents, and daily log activity Resident-Related Responsibilities:Update vacation/hospital log sheetsFollow emergency policies and proceduresConduct daily phone check-ins with residents to ensure well-beingCash Handling Responsibilities:Sell and dispense postage for residentsMaintain and balance petty cash drawerReceive payments and issues receipts when Business Office is closedOther duties as assignedQUALIFICATIONS FOR A CONCIERGE ASSOCIATEPrior experience in a professional office settingStrong customer service skillsMust be able to communicate clearly using a multi-line telephone, a two-way radio and intercom systemMust be proficient in common computer software, including Microsoft Outlook, Word and Excel as well as in-house security system and related equipmentWORK SCHEDULE FOR A CONCIERGE ASSOCIATEThis part-time position works between the hours of 7:30AM – 8:00PM 7/days per week. First and second shifts. Must have weekend availability. ARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 45429