Director of Rooms - The Henry, Dearborn, MI

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of Rooms for The Henry Hotel in Dearborn, MI

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.

Benefits of Being The Henry Ambassador:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave

Pay range for this position is $85,000- $95,000 based on experience and education.

What You'll Do

• Lead and oversee all day-to-day Rooms Division operations to ensure exceptional service delivery and guest satisfaction.
• Ensure the efficient and effective operation of the hotel while maintaining Marriott brand standards.
• Recruit, train, coach, develop, and engage Rooms Division team members.
• Monitor guest service scores, online reviews, social media feedback, and guest comments to identify opportunities for continuous improvement.
• Participate in the development and execution of short- and long-term operational and financial plans.
• Manage departmental budgets, labor productivity, and staffing guidelines to achieve financial objectives.
• Ensure the safety and security of guests, associates, and hotel assets.
• Maintain strong working relationships with all hotel departments, guests, vendors, and business partners.
• Ensure compliance with hotel policies, procedures, and company standards.
• Partner closely with the General Manager to execute strategic hotel initiatives and achieve business goals.

• Minimum of 2 years of leadership experience in hotel operations as a Director of Rooms, Rooms Division Manager, Assistant General Manager, or service-focused General Manager in a full-service hotel environment.
• Strong knowledge of hotel operations, guest service, and Marriott brand standards.
• Working knowledge of Marsha, ADP, and NetSuite.
• Experience managing budgets, financial statements, labor management, and staffing models.
• Demonstrated success in delivering exceptional guest satisfaction results.
• Proven ability to develop and implement policies, procedures, and systems that improve operational performance.
• Commitment to fostering a culture of safety through training, reporting, and recognition programs.
• Strong analytical, problem-solving, and decision-making skills.
• An engaging, authentic leadership style with a passion for developing teams and driving performance.
• Ability to thrive in a fast-paced, luxury hospitality environment.

What we can offer you:

• Health, vision and dental insurance -1st of Month after 30 days
• 401(k) Match
• Free Meals and Parking
• Paid Vacation
• Paid Holidays
• Cell Phone Allowance
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that a Director of Rooms may be asked to perform

Job Type: Full-time

Experience:

• Hotel management: 1 year (Required)
• Hotel Front Office & Housekeeping Leadership: 3 year (Required)

The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.