Customer Service Representative

Overview Join to apply for the Customer Service Representative role at Kane's Furniture . The talented Customer Service Representatives at our Kane's stores are the key players toward our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career‑minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity! Duties and Responsibilities Prompt recognition of internal and external customers. Friendly and courteous when approached in person or on the telephone. Resolve customer issues with minimal supervision. Follows up with customers in a timely fashion. Handles payments, financing and refunds within company guidelines. Maintain accurate records by utilizing all available technology. Execute the clerical service functions to include scheduling, routing, finalizing and parts ordering. Update and maintain all customer service reports and records. Perform other duties as assigned. What we offer our Kane's Team Members Health Benefits to include Medical, Dental, Vision 401k/Profit Sharing Plan Vacation/PTO Life Insurance Furniture Discounts Social Responsibility; including partnerships with Habitat for Humanity, and the American Heart Association, among others! Career growth in all parts of the organization Working with a fantastic! Compensation Compensation commensurate with experience. Qualifications Qualified candidates will have a steady job history and 1+ year experience in a similar role. Qualified candidates are encouraged to submit their resume by clicking the apply button or may inquire and apply in person at our store. Legal Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. We maintain a drug‑free workplace and perform pre‑employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at View phone number on click.appcast.io. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission. Seniority level Entry level Employment type Full‑time Job function Other Furniture and Home Furnishings Manufacturing Location Casselberry, FL Referrals increase your chances of interviewing at Kane's Furniture by 2x. #J-18808-Ljbffr Kane's Furniture