Patient Registration Representative

Job Title: Scientific - Rep, Patient Registry Duration: 6 months with possible extension Location: Irvine, CA Job Description The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%) Key responsibilities Collect missing information from external customers including hospital staff and doctor offices Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department. Perform peer auditing of IPR (Implant Patient Registry) data Sort and organize incoming mail by date Print and mail Implant Patient ID cards Respond and answer basic patient registry questions Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review Education and Experience Associate's degree or equivalent in related field 2-4 years of experience required Required Qualifications Strong computer proficiency and technical aptitude Excellent data entry and administrative skills High attention to detail and accuracy Strong organizational and time management skills Effective written communication skills Ability to work independently in a fast-paced environment Self-motivated and dependable Preferred Qualifications Experience in healthcare, biotechnology, or other regulated industries (preferred but not required) Familiarity with medical terminology Previous experience in office administration or customer service Additional Skills Ability to type 55 wpm accurately Good computer skills including usage of MS Office Suite Good written and verbal communication and interpersonal relationship skills Substantial knowledge and understanding of Edwards policies and procedures Basic knowledge and understanding of complaint, HIPAA, and GDP regulations Basic knowledge of medical terminology Good problem-solving skills Ability to manage confidential information with discretion Strict attention to detail Ability to interact professionally with internal customers Ability to work in a fast-paced environment Must be able to work in a team environment, including inter-departmental teams Ability to provide feedback in a professional, direct, and tactful manner Additional Notes for the Job Description Strong technical skills are essential due to the volume and complexity of data entry The ideal candidate thrives in structured, process-driven environments and can adapt quickly to repetitive workflows Role Type: Administrative and computer-based with significant document handling Workload: High-volume environment with existing backlog Within the first 90-Days Develop a solid understanding of team processes and systems. Achieve proficiency in handling standard workflows independently. Demonstrate strong time management and organizational skills. Reduce reliance on supervision while escalating questions appropriately. Contribute to backlog reduction and productivity goals. #J-18808-Ljbffr