Supervisor, Maintenance Services, North Campus

DEFINITION: To plan, organize, evaluate, review, and supervise maintenance activities within facilities and maintenance operations including building maintenance and pertinent construction, electrical maintenance, HVAC maintenance and repair and vehicle services; to promote a physical environment that promotes safety and comfort for College faculty, staff, and students; and to coordinate assigned facility and vehicle maintenance activities with other College departments, divisions, programs, and activities and outside organizations. SUPERVISION RECEIVED AND EXERCISED: Receive administrative direction from the Maintenance Operations Manager. Exercises direct supervision over assigned technical, maintenance and clerical staff. ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS: Essential Functions: Plan, prioritize, assign, establish schedules and methods, supervise and review the work of staff involved in facility maintenance including general building maintenance and construction, renovations, electrical installations and repairs, mechanical systems maintenance and repair, projects and programs; monitors work flow; reviews and evaluates work products, methods and procedures to achieve desired goals. Plan, prioritize, assign, supervise and review the work of staff involved in vehicle maintenance and repair. Assists with coordinating, administering and overseeing some new construction and major renovation projects with outside contractors as assigned. Assist in the development and implementation of goals and objectives for the department; implement policies and procedures related to maintenance, facilities, and related activities of the College. Assist with the implementation of new or modified programs that create /improve efficiencies and cost effectiveness. Organize and ensure proper storage of MSDS sheets. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Assists with development and administration of the maintenance budget as assigned; participates in planning needed funds for staffing, equipment, materials, and supplies; monitors expenditures and adheres to established budget. Participates in the selection and motivation of assigned personnel; evaluates direct reports; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. Coordinates departmental activities with those of other departments, divisions, and outside organizations and agencies; provide staff assistance to the Director, other supervisors and administrators; develop, prepare and present recommendations and reports as requested. Oversight for the quality, efficiency, timeliness and successful completion of work assigned in facilities and maintenance operations. Manages the prompt response to all work orders, resolves complaints about work order priorities, and prepares relevant reports on productivity and effectiveness. Ensures adequate daily staffing levels to meet the needs of the College, including management of leave requests and hourly timekeeping systems. Monitors and reports on inventory control. Proactively monitors CFCC maintenance needs and facilities to ensure pristine state of operation and cleanliness. Ensures assigned staff participates in compliance training. Ensures supply levels are appropriate to meet all College needs. Assigns staff in preparing facilities for special events. Evaluate cost effectiveness of maintenance program; prepare recommendations for improvement. Other Important Functions: Provides staff support to committees as requested. Participates in appropriate professional development to stay abreast of relevant management topics, new trends and innovations in the field; attends professional conferences and workshops. Investigates complaints and implements corrective actions as necessary to resolve complaints. CFCC values professionalism in its employees. The following attributes and behaviors are identified as examples of what is expected of an employee: Display empathy and positive regard for others in written, verbal and non-verbal communications. Work effectively with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication. Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility. Dress appropriately for a workplace with frequent customer service interaction and community outreach. Meet all required standards of confidentiality and safety. Maintain work areas in a clean and orderly manner. Troubleshoots and repairs electrical problems; repairs or replaces switches, outlets, ballasts, breakers, fuses and wiring; monitor and set clocks and time switches. Performs minor plumbing repairs; operates power auger to clear drains; installs new pipes or drains as necessary. Performs a variety of carpentry duties as assigned; constructs and/or repair or hang signs, walls, window frames and door hangings; paint furniture, walls and signs. Form and build cement structures including walkways. Performs striping and numbering of the parking lots. General Knowledge of turf management, horticulture and maintenance of landscaping. Operates a variety of equipment including a fork lift, pressure washer, drill press, skill saw sander, router, pipe threading machine and other tools and equipment as required; performs preventive maintenance activities on tools and equipment. Picks up and delivers supplies and materials. Assists staff in preparing facilities for special events. Performs other related duties, responsibilities and projects as assigned. QUALIFICATIONS: Knowledge of: Principles, practices, methods and techniques of general facility maintenance and building construction. Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs. Building and safety codes and sanitary and health regulations. Principles, practices, methods and techniques of vehicle maintenance and repairs. English usage, grammar, spelling and punctuation. Principles of supervision, training and performance evaluation. Budgeting procedures and techniques. Principles and practices of supervision, training and personnel management and performance evaluation. Ability To: Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Effectively develop, implement and evaluate programs and strategies designed to create and maintain a safe, functional, secure and orderly facility, which can be operated in an efficient and economical manner. Multi-task and manage multiple daily priorities. Compile and maintain accurate and complete records and reports. Prepare, analyze and implement appropriate recommendations related to facility and vehicle maintenance activities. Train, supervise and evaluate assigned staff. Maintain effective audio-visual discrimination and perception needed for: Making observations Communicating with others Understanding maps and diagrams Evaluating the performance of mechanical and electrical machinery and hand tools Reading and writing Operating assigned equipment. Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following: Walking or standing for extended periods of time Bending, stooping, climbing, or lifting Operating assigned equipment. Maintain mental capacity, which allows the capability of: Making sound decisions Evaluate and diagnose equipment and machinery malfunctions. Effectively deal with personal danger, which may include exposure to: Dust Heavy lifting Electrical hazards Confined or high work places Extremely loud noises Inclement weather. Communicate effectively, both orally and in writing. Engage in effective verbal, written and positive interpersonal communication skills. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the course of work. Read sketches, drawings and blueprints. Ability to use a variety of word-processing, database, and spreadsheet software applications and programs. EXPERIENCE AND TRAINING GUIDELINES: Minimum Education/Training: High School diploma or equivalent A diploma and/or Associate of Arts degree from an accredited college or technical institute in building construction, engineering, architecture, mechanics or a related field; or a combination of training and work experience Experience: Four years of general facility and/or vehicle maintenance experience with at least two years of supervisory experience. Working knowledge of modern computer systems and office productivity tools. License or Certificate: Possession of, or ability to obtain, an appropriate, valid North Carolina driver’s license. Special Instructions to Applicants: This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying. Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required. Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States. To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility. #J-18808-Ljbffr