AUTOMOTIVE SERVICE MANAGER

Automotive Service ManagerMullinax Buick GMC is looking to fill the role of Service Manager, which is responsible for ensuring that customers receive excellent service. We are seeking a first-rate candidate to help take our busy service department to the next level and to join our multi-store enterprise. Bilingual English/Spanish is preferred but not required.Responsibilities include but are not limited to:Understanding customers' needs to ensure customer satisfactionHandle customer concerns quickly and professionally to maintain good customer relationshipsKeep up to date with new products, features, accessories and attend product training as requiredDirect, supervise, and monitor performance of all direct report employeesAttracting, developing, and retaining talentEngaging and motivating the team to meet performance expectations and goalsEnsure all parts, tools, and equipment is available and up to date for all team members to complete workEnsure all employee's receive proper trainingTrack technician productivityResponsible for the cleanliness and safety of the Service departmentComplete weekly and monthly departmental payrollAssisting other departmentsFollow all Company procedures and standardsOther duties as assignedExpectations and qualifications for this job:Automotive Service Management experienceAbility to provide five-star customer serviceAbility to set and achieve targeted goalsTeam Leader (lead by example)Results orientedProblem solver with stability under pressureExcellent written, verbal, and interpersonal communication skillsProficiency with computer systems, MS Office (Word, Excel, and Outlook), internet browsers, email functions and ability to learn new softwareHigh school diploma or equivalentValid Driver's license with an acceptable motor vehicle driving record according to dealership guidelinesMust be able to pass background screening and drug testBenefits package for full time employees includes:Medical Plan, Dental, and Vision PlansPaid Basic Employer Life InsuranceAdditional Supplemental InsuranceWellness Program401(k) Plan with matchPaid Time OffEmployee Purchase ProgramTraining ProgramsWe are a Drug Free Work Place and an Equal Opportunity Employer. Full Time PositionProve to us that you're the individual we are looking for! Your cover letter should tell us why we should hire you. Please also include your resume and salary requirement to be seriously considered.No phone calls, please email resume.