Catering Lead

Position Description As a Catering Lead you will have the opportunity to connect with customers, impact our growing business, and serve local communities across the country. Essential Duties and Responsibilities Process, prepare and deliver orders to the client. Assist in organizing a team of employees, when needed, to execute large catering orders. Provide excellent customer service by following up with customers after an order has been completed; promptly follow up on all customer calls and requests in an efficient manner. Manage existing accounts to ensure ongoing repeat catering sales. Work closely with café teams and the Regional Catering Sales Manager to uncover and pursue additional business. Create a targeted game plan to increase catering sales; this involves strategic planning, cold calling, presentation skills and effective closing sales techniques. Utilize Outlook Calendar and other online resources to maximize organization, game plan and follow up. Communicate effectively via email. Education and Experience High school degree or equivalent. Excellent organization, customer service and time management skills. Enthusiasm, energy and a positive attitude. Work well under pressure and ability to work with a diverse group of people. Proven track record of success. Valid driver’s license and reliable transportation. Reference checks. Physical Standards Must be able to stand and exert well‑paced mobility for up to ten (10) hours. Must safely lift pots, pans, glassware, boxes, etc. up to 50 pounds. Must be able to read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. Compensation and Benefits Catering Lead Compensation Range: Minimum wage up to $20/hour plus tips. Competitive wages plus tips, flexible work schedules, meal discounts, medical/dental/vision benefits, paid sick leave. Equal Opportunity Statement Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodations during the application process, please let us know. #J-18808-Ljbffr