Straight Truck Driver

Straight Truck Driver

Job Category: Operations

Full-Time

On-site

Location: Ward North American 703 Progress Dr Killeen, TX 76543, USA

Description

Job Summary: A Straight Truck Driver will provide exceptional customer service as you safely prepare and ensure that our customers' valuables are ready for transportation and delivery. Pay is between $15.00 - $18.00 / an hour. If no experience all Bobtail drivers start at $15.00/hr. Reports to: General Manager or Operations Manager Duties/Responsibilities:

• Lead your team by relevant examples, showing them what the core values of the company are all about
• Greet customers upon arriving at the specified location and complete a walk-through of the premises
• Take utmost care to ensure we handle customers belongings so that items are not damaged or broken
• Provide superior customer experience and put customer at ease
• Complete an efficient pack, load and delivery of all household goods in customers home
• Disassemble and assemble basic furniture items to include, but not limited to, tables, chairs, bookcases, desks, beds, etc.
• Ensure to protectively pad and wrap customers belongings for safe transport
• Carry or dolly items to and from trucks for loading and unloading
• Prevent careless and costly mistakes, including damage, injury, unhappy customers, lost equipment, etc.
• Make sure all daily truck inspections are performed and report larger service needs and mechanical issues to supervisor
• Clean vehicles thoroughly after every use
• Reporting to work on time
• Be a team member, cooperate, and get along with other employees
• Look, act and be professional starting with the uniform (shirt tucked in, hat straight, pants at the waist and continuing with your attitude.)
• Check-in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance
• Utilize Electronic Logging Device (ELD)

Required Skills/Abilities:

• Must be in good health and physical condition sufficient to lift and carry 50lbs, stand long period of time, and use of loading ramps and stairs while carrying heavy objects
• Able to perform with repeated climbing, balancing, kneeling, crouching, walking, etc.
• SAFELY operate at all times
• Communicate professionally in English, both verbally and in writing.
• Valid/Active driver's license
• Reliable transportation to and from work
• Must be able to pass a background check and drug test
• Must be able to go out of town if necessary
• Being a part of a team with great attitude and work ethic
• Flexibility with scheduling
• Be able to work on weekends
• Ability to maintain basic logs and records (ELD)
• Ability to carry out a series of instructions without constant supervision

Benefits:

• Starting pay: $15-$18 an hour
• Paid Weekly
• Hands-on training
• Full time employees - paid vacation, holiday and sick pay
• Full time employees - eligible for medical, dental and vision
• Performance-based pay raises
• Career advancement opportunities

Award-Winning Customer Service

As the recipient of the North American Van Lines Agent of the Year Award for 2019 and the 2014 AMSA Agent of the Year Service Excellence Award, we pride ourselves on exceptional service. We understand that we move more than simply your belongings we move everything they represent. Because we are driven by this understanding, we're committed to providing our clients with a superior quality and efficient moving experience.

We have been an agent of North American Van Lines for over 40 years and have enjoyed access to the incredible resources of one of the country's largest and most successful van lines. Our strong focus on exceptional service is echoed by ownership, management, and staff. We have strict operational systems in place to drive efficient execution and maintain consistent quality standards.

A Culture of Excellence

Our commitment to excellent service includes each individual that makes up the Ward North American team. In order to meet our clients' high standards and expectations, we create high standards in our employee vetting and training processes. Each team member at Ward North American is thoroughly vetted and professionally trained to ensure your safety as well as the security of your belongings.

By providing all our employees with professional-grade training at our on-site training facility, Ward University, we create a team with a strong work ethic and foster a culture of excellence. Through unparalleled hiring practices, training processes, and quality assurance measures, Ward North American strives to redefine the industry with every move.

Industry-Leading Training

Opened in 1994, Ward University is our employee training facility that covers all operational aspects, including customer service practices, driver performance, employee self-esteem, and how to achieve excellence. This esteemed facility has been recognized as a leader in the industry, resulting in many other organizations sending their employees to be trained at the University.

All candidates receive over 40 hours of classroom training and testing in areas that include driving, crewing, office operations, as well as standard North American procedures. Ward has been recognized as North American Van Lines' Agent of the Year in 10 of the past 12 years.

Corporate Responsibility

We believe we rise by lifting others and, as such, we're committed to serving the greater community. Our Corporate Responsibility Initiatives are designed to use our resources in a way that will yield the most powerful results for our partners.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.