Business Office Manager - Long-Term Care

Join Our Team as a Business Office ManagerDrive Operational Excellence in Long-Term CareWe are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.Your Impact as a Business Office ManagerIn this role, you will:Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balancesSupport Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissionsProcess Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claimsOversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulationsEnsure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptlyProvide Training and Coverage: Train staff to ensure “3 Deep” office backup coverageCollaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changesSupport General Office Tasks: Handle mail, update PCC records, and verify financials for new admissionsWhat Makes You a Great FitWe’re looking for someone who:Has experience in accounts receivable and general financial processesDemonstrates excellent organization and multitasking abilityIs proficient in typing, 10-key entry, and general computer useCommunicates clearly in English, both verbally and in writingMeets deadlines with accuracy and attention to detailCares genuinely for elderly and disabled individualsAdheres to safety policies and respects the Patient Bill of Rights and Employee ResponsibilitiesBenefits (Full-Time)Comprehensive Coverage: Health, Dental, and Vision InsuranceExtra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and moreLife Insurance: Whole and Term PoliciesProfessional Growth: Tuition Reimbursement for continued educationTime to Recharge: Paid Time OffRetirement Planning: Immediate 401(k) eligibilityUnwavering Support: Exceptional corporate resourcesEqual Opportunity EmployerWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.