Remote Pilot Operator

DescriptionPenBay is looking for motivated, computer-savvy individuals to work as Remote Pilot Operators. No aviation experience is required, but helpful. Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is highly desirable. Candidates that have completed aviation studies coursework, are certified in the terminal radar lab or en route lab, or otherwise possess a working knowledge of the FAAO JO 7110.65 are preferred.Position SummaryThe Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.PLEASE NOTE: This is NOT a UAS / UAV / RPV Pilot / Operator positionThis is for 2 Full-time positionsQualificationsHigh school diploma or equivalent and at least one (1) year of experience in a comparable position.Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rateAbility to read and interpret materials such as diagrams and manualsAbility to speak clearly and be understoodProficiency with MS Office Suite (Word, Excel, etc), desirableBasic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plusExperience working in a multidisciplinary team, preferredCandidates will be subject to FAA security screeningCompetencies and SkillsRPO must be laboratory certified within the first 120 days of reporting for duty at the facility.Exceptional customer service orientationAbility to work productively with a wide range of people and co-workersEffective oral and written communication skillsEffective team building skillsCertification RequirementsEach new RPO shall complete knowledge and skills tests for each area/sector to be supported.Each knowledge test will be graded and must be passed with a score of at least 70%.Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted.The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.J-18808-Ljbffr