Chief of Staff - DRH

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. Occ Summary The Chief of Staff (CoS) at Duke Regional Hospital serves as a strategic partner to senior leadership, ensuring that organizational priorities are clearly defined, effectively executed, and continuously optimized. This role bridges strategy and operations‑transforming leadership vision into actionable plans, aligning teams around priorities, and driving efficiency across the organization. The Chief of Staff will be leading project management to drive cross‑functional initiatives, support strategic planning, improve operational processes, and enable senior leaders to focus on high‑impact decisions and external engagement. This position will be responsible for direct leadership of Guest and Community Engagement, and onsite support for Marketing/Communications. Work Performed (Key Responsibilities) Strategic Planning & Execution Partner with senior leadership to define, refine, and communicate organizational strategy and annual priorities. Lead or support strategic planning processes, including goal-setting, road mapping, and performance tracking. Translate high‑level strategy into executable plans with clear milestones, ownership, and success metrics. Monitor progress against strategic initiatives and proactively identify risks, gaps, and opportunities. Operational Priorities & Efficiency Drive operational excellence by identifying inefficiencies, streamlining processes, and improving workflows across teams. Support prioritization of initiatives to ensure focus on the highest‑impact work. Develop and maintain systems for tracking operational performance, key initiatives, and leadership decisions. Ensure alignment across departments to reduce duplication of effort and improve coordination. Leadership & Decision Support Act as a thought partner to senior leaders, providing analysis, recommendations, and structured decision‑making support. Prepare briefing materials, dashboards, and presentations for leadership meetings and board engagements. Facilitate leadership meetings, offsites, and cross‑functional forums, ensuring clear agendas, outcomes, and follow‑through. Serve as a trusted advisor and sounding board on organizational challenges and opportunities. Cross‑Functional Collaboration Lead high‑priority, cross‑functional projects from concept through execution. Build strong relationships across DRH to foster collaboration, accountability, and shared ownership. Act as a connector between teams, ensuring clear communication and alignment with leadership priorities. Organizational Effectiveness Support change management efforts related to new strategies, structures, or processes. Help establish clear roles, responsibilities, and decision rights across the organization. Contribute to building a culture of accountability, continuous improvement, and operational rigor. Perform other related duties incidental to the work described herein. Knowledge, Skills and Abilities Exceptional strategic thinking and problem‑solving skills. Strong operational mindset with the ability to move seamlessly between big‑picture strategy and execution details. Excellent written and verbal communication skills, including executive‑level presentations. High degree of organization, follow-through, and attention to detail. Ability to manage competing priorities in a fast‑paced environment. High emotional intelligence, discretion, and professionalism. Level Characteristics N/A Minimum Qualifications Education Bachelor's degree required. Experience Work requires five years of progressive administrative experience, generally in a hospital, health care or similar service industry to become proficient in managing quality of care and financial performance over assigned hospital service line. A Master's degree in Hospital Administration, Business Administration or a related field may be substituted for experience on a 1:1 basis. Degrees, Licensures, Certifications N/A Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. #J-18808-Ljbffr