Transportation Assistant

Summary This position is intended to perform transportation support work related to the specialty area of passengers, i.e., beneficiary travel. The role will involve initiating and completing a wide variety of administrative and technical activities for the Beneficiary Travel Program within the CTVHCS at the Waco campus within the Beneficiary Travel Unit – Eligibility and Processing Section within Med Admin Service. Qualifications To qualify for this position – applicants must meet all requirements by the closing date of this announcement – 07/07/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but are not limited to: preparing daily reports itemizing all control point activities for each day; following strict security measures when accessing or exiting computer software; moving back and forth successfully between various computer software programs; and customer service. Determining travel eligibility – computing mileage/common carriers – and preparing electronic voucher. Maintaining computer records for travel transactions. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education was obtained in an accredited business – secretarial or technical school – junior college – college or university. If you are qualifying on education, the transcript is required. Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education in excess of 60 semester hours (2 years) that is creditable. If you qualify by a combination – your experience must be detailed in your resume and the transcript is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website for qualification standards. Duties Major duties assigned but not limited to: Obligates funds for travel fund control points Prepares daily reports itemizing all control point activities for each day Contacts approval official to authorize obligations and any requests for additions – deductions – and/or movement of funds Determines travel eligibility – computes mileage/common carriers – and prepares electronic voucher Looks up Veteran's home address in VistA and calculates the mileage to and from appropriate facility Moves back and forth successfully between various computer software programs to accomplish duties in a timely manner Uses extreme tact and respect in communicating with applicants who are not eligible to receive Beneficiary Travel Functions under the constant pressure of a large volume of claimants and a variety of personalities Shows proficiency in the use of VistA – Beneficiary Travel Self‑Service Support (BTSSS) system – and the Beneficiary Travel Dashboard Tracks deductible amounts when applicable and in accordance with established guidelines Certifies all beneficiary travel vouchers via computer input Provides on‑job training to new employees Receives Veterans making claims for reimbursement at the time of their discharge from the medical center – domiciliary – nursing home care unit – or after an outpatient visit Follows strict security measures when accessing or exiting VistA and BTSSS Work Schedule: Monday – Friday 7:30 am – 4:00 pm or 8:00 am – 4:30 pm Telework: Not available. Position Description/PD#: Transportation Assistant/PD08040A. Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. #J-18808-Ljbffr