Front of House Support

About the Position Our FOH Support Staff makes up our hostesses, food runners, bussers, retail associates, and bar‑backs. A vital part of our team, our support staff ensures smooth operation within our winery and restaurant. New hires may request a specific role of their preference, however, support staff may be rotated based upon restaurant specific needs. Host(ess) Responsible for answering the phone Responsible for booking reservations and making necessary notes Responsible for greeting our guests and making them feel welcome Responsible for seating guests at the required pace for the servers and kitchen Retail Responsible for promoting the sales of Montaluce wine, food, and retail items Interacts with the guests in a friendly and professional manner, forming a relationship between them and Montaluce Responsible for maintaining the retail room Expected to develop a basic knowledge of Montaluce wines Bar-back/Busser Responsible for polishing glassware and silverware Responsible for clearing and cleaning tables Responsible for resetting tables Responsible for keeping the dining room and bar clean Food Runner Responsible for running food from the kitchen to their designated table Responsible for getting the guest anything they may need upon delivery Expected to develop a basic knowledge of Montaluce food Service Bar Attendant Responsible for making drinks for the servers Responsible for maintaining accurate inventory of the service bar Expected to develop a basic knowledge of all Montaluce wines, beers, and spirits Requirements Attention to detail - must be able to notice and attend to the minute details that make up the guest experience Communication - must be able to properly communicate with coworkers and guests alike Teamwork - must be able to work well with others to achieve a common goal Troubleshooting - must be able to actively solve problems as needed (while alerting management when necessary) Pay $5.75/hr + 5% net sales tip‑out (averages to approximately $15-30/hr including weekends) Advancement Employees of Montaluce will have the opportunity to advance to Server or Wine Steward. Job Types Part‑time, Full‑time Benefits Employee discount Schedule Day shift Evening shift Holidays Monday to Friday Weekend availability Experience Customer service: 2 years (Preferred) Fine dining: 1 year (Preferred) Work Location In person #J-18808-Ljbffr Ontario Trillium Foundation