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Customer Service Representative

$1,515.93 per month

Diesel USA Group

  • # Customer Service RepresentativeApply: Onsite: Fort Wayne, IN: Full time: Posted 12 Days Ago: R-100525**Job Description:**DieselUSA Group, a Jasper Holdings company, is dedicated to providing exceptional products and services. With a proud history dating back to 1950, we have established ourselves as a trusted partner for customers across various industries, including automotive, construction, agriculture, and marine. We pride ourselves on our commitment to quality and customer service.We are seeking a full-time **Parts Counterperson** for our location in **Fort Wayne, Indiana.****Parts Counterperson Benefits** * Full-time, family-friendly work schedule of 8:00 a.m. to 5:00 p.m.* Medical, Dental, and Vision Insurance* Short-Term and Long-Term Disability Insurance* Company provided life insurance* TWO retirement plans - 401K and Employee Stock Ownership Plan (ESOP)* DieselUSA Group is part of the nation’s 23rd largest ESOP* 401K plan includes an employer match* Current stock price is $1515.93 per share* Paid Time Off starts immediately* 9 paid holidays* Associate Assistance Plan**Parts Counterperson Requirements*** One year of experience related to the sales of automotive parts and services* Basic understanding of diesel parts and equipment* Familiarity with inventory management systems and parts databases* Excellent communication and people skills* Ability to diagnose customer issues and identify parts needed* Excellent attention to detail* Ability to stand and be physically active during your shift* Physical ability to frequently life and move up to 50 pounds* Must have a valid driver's license**Parts Counterperson R****esponsibilities*** Answer phone calls and greet in person customers* Identify parts needed based on customer descriptions and equipment details* Use computer databases and online resources to look up part numbers, pricing information and availability* Maintain lost sales tracking* Process customer orders* Provide the same support to Service Technicians and Outside Sales Associates* Assist in regular cycle counts* Process core returns and exchangesIf you have the required experience and skills, consider applying for this position by completing our mobile friendly application. We look forward to meeting you!
  • J-18808-Ljbffr Diesel USA Group

Vacancy posted 2 days ago
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