Senior Dental Revenue Cycle Manager

Job Description

Job Description

Senior Revenue Cycle Manager – Melville, New York

Position Type: Revenue Cycle Management

Job Type: Full-Time

Compensation:

• Base Salary: $110,000 – $150,000 annually
• Performance Bonus Opportunity

Schedule:

• Full-Time
• Remote arrangements may be considered for the right candidate
• Periodic travel to New Hyde Park, NY and Melville, NY headquarters locations required
• Occasional travel to supported practice locations as needed

Position Summary

We are seeking an experienced and people-focused Senior Revenue Cycle Manager to lead and support our billing, collections, and credentialing teams across a rapidly growing multi-site dental organization.

This role combines operational leadership with hands-on revenue cycle expertise. The ideal candidate is a collaborative leader who enjoys coaching and developing teams while driving process improvements, maximizing collections, and ensuring exceptional financial performance across the organization.

The Senior Revenue Cycle Manager will oversee the full revenue cycle process, including claims management, accounts receivable, denial resolution, credentialing support, and revenue cycle performance monitoring. This position offers the opportunity to play a critical role in the continued growth and success of a leading dental organization.

About the Organization

Since its founding in 2014, this dentist-led organization has grown into one of the Northeast's premier dental support organizations, supporting more than 160 dental practices across multiple states.

The organization is committed to creating exceptional patient experiences while supporting clinical teams through operational excellence, innovation, and continuous improvement. Leadership places a strong emphasis on professional development, collaboration, and building scalable systems that support sustainable growth.

This role offers the opportunity to work alongside operational, financial, and executive leaders while helping shape the future of revenue cycle management across a growing healthcare organization.

Key Responsibilities

Revenue Cycle Leadership

• Oversee the full dental revenue cycle across supported practice locations
• Ensure efficient management of eligibility verification, claim submission, payment posting, denial management, and collections workflows
• Monitor accounts receivable performance and implement strategies to improve collection outcomes
• Develop and maintain revenue cycle standards, processes, and best practices
• Support revenue optimization initiatives while maintaining compliance and patient satisfaction

Team Leadership & Development

• Lead, mentor, and develop billing specialists, AR representatives, and credentialing coordinators
• Provide ongoing coaching, performance feedback, and professional development opportunities
• Foster a culture of accountability, collaboration, and continuous improvement
• Monitor team productivity and establish performance expectations
• Assist with hiring, onboarding, and retention initiatives within the revenue cycle department

Accounts Receivable & Denial Management

• Oversee AR follow-up activities and ensure timely resolution of outstanding balances
• Analyze denial trends and identify root causes
• Develop corrective action plans to reduce denials and improve reimbursement rates
• Escalate and resolve complex payer issues as needed
• Monitor aging reports and implement strategies to improve overall AR performance

Practice & Operational Support

• Partner with Operations, Practice Managers, and Finance teams to resolve billing challenges
• Support newly affiliated practices through revenue cycle integration and workflow standardization
• Assist with training initiatives related to billing and collections best practices
• Ensure consistent communication between practice-level teams and centralized billing operations

Compliance & Credentialing Oversight

• Ensure compliance with HIPAA regulations, ADA guidelines, CDT coding standards, and payer requirements
• Support provider credentialing and enrollment processes
• Maintain accurate payer rosters and provider participation records
• Monitor regulatory changes and ensure appropriate operational adjustments

Benefits

• Competitive compensation package
• Performance bonus opportunity
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with employer matching
• Generous paid time off
• Professional development and continuing education support
• Opportunity for career advancement within a rapidly growing organization

Qualifications

• Minimum 4+ years of dental revenue cycle management experience required
• Minimum 1–2 years of leadership, supervisory, or team management experience required
• Strong knowledge of dental billing, collections, insurance verification, coordination of benefits, and claims processing
• Demonstrated experience managing accounts receivable and denial resolution workflows
• Experience leading teams in a multi-location or high-volume environment
• Strong communication and relationship-building skills
• Proficiency with dental practice management software such as Dentrix, Eaglesoft, or Open Dental
• Working knowledge of HIPAA and dental billing compliance requirements
• Ability to analyze operational and financial performance metrics

Preferred Skills

• Previous experience within a DSO, multi-site dental group, or healthcare organization
• Familiarity with clearinghouse platforms and revenue cycle reporting tools
• Associate's or Bachelor's degree in Healthcare Administration, Business, Finance, or a related field
• Revenue cycle certification (CRCR, CHBME, or equivalent) preferred
• Experience managing large-scale revenue cycle operations and process improvement initiatives

Why Join Us

• Join one of the fastest-growing dental organizations in the Northeast
• Lead a high-impact team supporting more than 160 dental practices
• Opportunity to influence revenue cycle strategy and operational performance
• Collaborative, team-oriented culture focused on growth and development
• Competitive compensation and comprehensive benefits package
• Career advancement opportunities within a rapidly expanding organization
• Make a meaningful impact on the financial success of a leading healthcare organization