Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger 1 week ago Be among the first 25 applicants Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Responsibilities Essential Job Functions: Help customers discover new items or products they inquire about. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. Provide customers with fresh and non-perishable grocery products they have ordered. Label, stock, and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal, and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed. Notify management of customer or employee accidents. Work cooperatively in a high-paced and sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational, and cooperative manner. Act with honesty and integrity regarding customer and business information. Follow directions and seek assistance when necessary to resolve issues. Support and assist with minors, individuals with special needs, and older adults. Perform essential functions with or without reasonable accommodation. Qualifications Minimum Position Qualifications: Customer Service skills Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience: Customer Service skills Retail experience About Us Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to join our Mariano’s family! If you need reasonable accommodation to complete a job application or participate in the process, please call View phone number on click.appcast.io or contact the location’s management. What You’ll Receive From Us The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial support. We’ll help you thrive with access to: Healthcare coverage including medical, dental, vision, and prescriptions. Flexible scheduling with paid time off, including holidays and sick leave. Free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco. Associate discounts on various purchases. Up to $21,000 in tuition reimbursement through our Continuing Education program. Growth opportunities through training programs and diverse career paths. Additional Details Seniority level: Entry level Employment type: Part-time Job function: Management and Manufacturing Industries: Retail #J-18808-Ljbffr Kroger