Case Manager, Oakland County

Case Manager, Oakland County

We are seeking candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness, substance use, intellectual/developmental disabilities, and emotional disorders.

Our Case Managers are invaluable members of our interdisciplinary teams that ensure the achievement of quality care and outcomes for the individuals we serve. Our case managers coordinate client-focused treatment and services, embrace a trauma-informed approach, and leverage motivational interviewing techniques with the goal of helping people achieve wellness. They provide population and age-appropriate case management services to the individuals we serve, including assessment, coordination of care, service plan development, resource development, and medication support and management.

Please Note: While this position is primarily community-based, it provides opportunities for some remote flexibility upon the successful completion of the training/onboarding period.

Compensation Range: The starting pay for this position with Bachelors is $40,000 to $48,300 for unlicensed candidates, $49,300 to $63,700 for limited licensed candidates, and $51,000 to $66,000 annual salary for fully licensed candidates. With Masters $40,800 to $55,200 for unlicensed candidates, $52,700 to $68,300 for limited licensed candidates, and $56,100 to $72,900 annual salary for fully licensed candidates and is based on non-discriminatory factors such as skills and experience.

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We've shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 23 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Provides community-based case management services, primary, and behavioral health integrated services

Responds to the needs, desires, and interests of Individuals utilizing formal and informal assessment practices

Provides weekly community-based interventions to individuals

Provides transportation assistance to individuals served

Facilitates weekly groups for individuals served

Completes all required documentation completely, accurately, and in accordance with CNS policy

Develops and implements Person Centered Plans for Individuals consistent with guidelines established by OCHN, DWIHN, and other funding and accrediting entities.

Completes after hours hospital pre-screening assessments

Matches prevention, intervention, and resolution techniques to the particular circumstances of each Individual

Identifies and uses effective advocacy strategies to address and overcome diverse challenges facing Individuals (e.g. human rights, legal administrative, and financial).

Gathers and interprets information about substance use, dependence or other addictive behaviors and develops treatment plans based on stage of change for identified problems and needs implementing stage wise interventions

Completes annual intake assessments and substance use assessments

Uses motivational interviewing strategies to engage and service Individuals

Utilizes a Trauma-Informed approach to deliver services

Establishes a collaborative relationship with Individuals

Identifies and utilizes the resources and support necessary to assist Individuals in reaching goals relative to career and educational pursuits.

Matches specific supports and interventions to the unique needs of individual Individuals and recognize the importance of friends, family, and community relationship.

Enhances the ability of the Individuals to lead a self-determined life by providing the support and information necessary to build self-esteem and assertiveness, to make decisions, and improve their quality of life

Assists Individuals in identifying and gaining access to formal and informal supports available in their communities

Assists in the coordination of medication for Individuals

Coordinates and collaborates with primary and specialty care physicians, community health agencies, and other health care providers

Provides education about and monitoring for adverse reactions to medications

Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs.

Ensure that the CNS Healthcare standards of customer service are applied to interactions with individuals served, guests, and staff.

Perform other related duties as assigned.

Required:

• Qualified Mental Health Professional (QMHP) Bachelor's Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• Specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) OR one year of experience in treating or working with a person who has a mental illness
• Requires valid and unrestricted Driver's License
• Transportation or Automobile accessibility with current auto insurance.
• Working knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders.
• Ability to share and teach on the continuum of drug use, such as initiation intoxication, harmful use, abuse, dependence, withdrawal, craving, relapse, and recovery
• Ability to share and teach about the symptoms of substance use disorders that are similar to those of other medical and/or psychological disorders and how these disorders interact
• Proficient in the use of Microsoft Office Suite or related software
• Proficient in the use of electronic health records (EHRs)
• Ability to work collaboratively and build positive working relationships
• Ability to recognize the importance of collecting and reporting on outcome data
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem-solving, customer service, interpersonal, and conflict resolution skills
• Advanced collaboration and team working skills.
• Ability to be forward-thinking and take initiative to accomplish goals and objectives of the department

Preferred:

• Master's Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• At least 1 year of experience in treating or working with a person who has a mental illness
• Experience working with persons who are mentally ill in either a hospital or community setting
• Valid and unrestricted State of Michigan licensure as a Limited-Licensed Bachelor's Social Worker (LLBSW), Licensed Bachelor's Social Worker (LBSW), Limited-Licensed Master's Social Worker (LLMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Master's Social Worker (LMSW), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP)

About CNS Healthcare:

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.