Communications Agent

Communications Agent

Strive Global is a growing organization focused on delivering high-quality service and creating positive experiences for both clients and customers. We value professionalism, strong communication, teamwork, and individuals who are motivated to grow within a dynamic work environment.

As our team continues to expand, we are looking for a polished and personable Front Desk Agent to serve as one of the first points of contact for our organization.

Job Description

Strive Global is seeking a confident and personable Communications Agent to join our Baton Rouge team.

In this role, you will help represent the company through clear, professional communication while supporting daily interactions with customers, clients, and internal team members. The ideal candidate is organized, approachable, adaptable, and comfortable working in a fast-paced professional environment.

This position offers an excellent opportunity to strengthen your communication, customer service, organization, and leadership skills while developing within a growing company.

Responsibilities

• Communicate professionally with customers, clients, and team members.
• Provide accurate and helpful information while maintaining a positive customer experience.
• Assist with customer inquiries and provide appropriate solutions when needed.
• Maintain a professional understanding of company services, processes, and standards.
• Coordinate with team members to ensure clear and consistent communication.
• Document relevant customer interactions and maintain accurate records.
• Support daily communication and operational activities.
• Identify opportunities to improve customer satisfaction and communication processes.
• Participate in team meetings, training, and professional development.
• Represent Strive Global with professionalism and a customer-focused approach.

Qualifications

• Strong verbal and written communication skills.
• Professional and confident interpersonal abilities.
• Strong organizational and time-management skills.
• Ability to communicate effectively with different personalities and audiences.
• Comfortable working independently and as part of a team.
• Positive, adaptable, and solution-oriented mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail.
• Willingness to learn and develop new professional skills.
• Dependable and professional work ethic.

Additional Information

• Competitive salary of $47,000 $52,000 per year
• Full-time employment
• Career growth and advancement opportunities
• Professional training and ongoing development
• Opportunities to strengthen communication and leadership skills
• Supportive and collaborative team environment
• Transferable customer service and business communication skills
• Recognition for strong performance and professional development
• Opportunities to take on additional responsibilities as you grow within the company