Pharmacy Technician Pharmacotherapy Support

Pharmacotherapy Pharmacy Technician

Location: Fullerton, CA

The role is remote to start, with the potential for a future hybrid arrangement
depending on business needs. Any changes to work location expectations will be
communicated ahead of time.

Compensation: An employee in this position can expect an hourly compensation
range of $28.00/hr - $36.00/hr. The actual compensation range will depend on
experience, seniority, geographic location, and other factors permitted by law.

Sign-On Bonus: $5,000.00

Job Purpose:

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting
pharmacists with patient communication, follow‑up, and care coordination
activities. This role focuses on enhancing patient access to clinical services,
supporting medication management processes, and ensuring that patients receive
timely monitoring and appropriate follow‑up throughout their therapy. The
Technician contributes to safe, efficient, and patient‑centered clinical
operations within a non‑dispensing environment.

Job Duties:

* Conduct routine patient check‑ins to monitor therapy
experience, identify concerns, and support adherence to treatment plans.
* Assist with initial outreach to confirm therapy start and assess early
treatment experience.
* Coordinate patient appointments, follow‑up visits, and clinical monitoring
schedules.
* Support pharmacists by completing delegated tasks such as gathering patient
information, preparing charts or notes, and managing task queues.
* Track and follow up on required labs or monitoring parameters, ensuring
completion and communicating status to the care team.
* Prepare and route prescription‑related requests or medication renewals to the
pharmacist for review.
* Maintain clear and timely documentation in all required systems to support
continuity of care.
* Facilitate workflow efficiency by organizing patient lists, call queues, and
clinical follow‑up tasks.
* Maintain confidentiality and adhere to clinic standards, policies, and
professional expectations.
* Participate in relevant training, team meetings, and process improvement
initiatives.
* Perform other duties as assigned.

Skills: strong interpersonal communication skills, strong phone skills, highly
proficient in Epic, and Microsoft Office particularly Excel and Word; able to
quickly learn other programs and able to extract relevant information; strong
organizational skills a must.

Traits: Organized, high-integrity, attention to detail, dependable, quality
focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and
communication skills; discretion and confidentiality essential as position deals
with highly sensitive and private data.

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy
technicians who are state registered as pharmacy technician. Nationally
certified as a CPhT or equivalent is strongly preferred but not required. Should
additional licensure need to be obtained, the applicant will commit to obtaining
the required licensure within a mutually agreed upon timeframe. Continued
employment is contingent upon meeting these requirements.

Years of Experience:  Required: 1+ years, Preferred: 5-8 years of experience as
a Pharmacy Technician. Experience working with physicians, nurses, and other
healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required

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Solid computer skills are required, including proficiency in Microsoft Office
tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication,
documentation, and data management, as well as, navigating the internet and
web-based platforms. Data entry and computer skills will be evaluated through an
assessment as part of the pre-employment process.

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employees and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring
experience; if you need assistance or accommodation during the application or
interview process, please email .