Trade Settlement Analyst

Trade Settlement Analyst Location: Buffalo, NY, US, 14213 Rich’s, also known as Rich Products Corporation, is a family‑owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in‑store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s — Infinite Possibilities. One Family. Purpose Statement The Trade Settlement Analyst will ensure accurate and timely settlement of Trade Program commitments in alignment with the annual plan, including resolution of customer deductions and non‑trade claims. The position manages trade settlement processes, supports financial posting to SAPS/4HANA, and partners with internal teams and third parties to ensure compliance with established policies and performance standards. Manage trade settlement processes to ensure compliance with established trade resolution policies and performance standards. Act as the primary liaison and process owner for the third‑party partner, including ongoing communication, training, governance, and performance oversight. Provide initial and ongoing training to the partner teams and ensure documented processes remain current. Monitor daily settlement activity and outputs, escalating invalid or non‑compliant items through appropriate channels. Ensure accurate and timely resolution of trade settlements, including customer deductions and disbursements, with appropriate validation, approvals, and supporting documentation retained for audit purposes. Review and elevate aged deductions in accordance with defined service‑level agreements (SLAs). Manage the identification, tracking, recovery, and escalation of invalid deductions, including periodic review of recovery progress and adherence to escalation protocols. Where applicable, manage broker‑supported settlement activity and conduct periodic audits of broker documentation and compliance. Independently process trade settlements for defined customer accounts not supported by the third‑party partner. Research and resolve customer pricing deductions, identify billing discrepancies, determine root causes, and implement corrective actions. Maintain accurate customer profiles, including contact information, portals, and policy requirements. Knowledge, Skills, and Experience Bachelor’s degree in Business Administration, Finance, Accounting, or related field preferred. 2–5 years of relevant business experience. Experience with trade management and settlement processes preferred. SAPS/4HANA and advanced Excel proficiency. Strong analytical, problem‑solving, and attention to detail skills. Effective written, verbal, and interpersonal communication skills. Ability to manage multiple priorities and work cross‑functionally. Proficiency in Microsoft Office tools. COMPENSATION Annual Range/Hourly Rate $56,015.00–$75,785.00 Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at View email address on click.appcast.io if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family‑owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life: Competitive compensation Paid time off Parental leave Family planning support Associate resource groups Volunteering & community impact opportunities Holiday gatherings In‑house taste tests (we are a food company after all)! It’s all part of how we support our family of associates. Because in the company of family, all things are possible. #J-18808-Ljbffr