Central Dispatch Coordinator

Job Description

Central Dispatch is a fast-paced, ever-changing environment where new challenges and learning opportunities arise daily. This role offers a unique opportunity to gain extensive knowledge of Averitt's operations while playing a critical role in the movement of freight throughout our network. Associates in Central Dispatch develop a broad understanding of freight flow, transportation logistics, equipment utilization, and operational decision-making across the Averitt footprint.

Training & Schedule
During training your schedule will be Monday - Friday, 7:00 a.m. to 4:00 p.m. During this time, you'll build foundational knowledge of the department and its processes. Once training is complete, you will remain on days and work a rotating 4-on/4-off schedule consisting of 12-hour shifts.


Key Responsibilities

• Coordinate freight movement throughout the Averitt network to support efficient service and operational performance.
• Develop and maintain a strong understanding of freight paths, interstate systems, highways, service center locations, and meet points.
• Communicate and collaborate with shuttle, team, and sleeper drivers, as well as service center leadership, to ensure effective freight management.
• Utilize dispatch technology platforms, including Omni, Platform Science, MAVIN, and other operational systems.
• Gain proficiency with the 130 and 230 linehaul screens and other dispatch-related tools.
• Maintain knowledge of Hours of Service regulations and apply that knowledge when making operational decisions.
• Understand Averitt's equipment fleet, capabilities, and best-use applications to support network efficiency.
• Assist with the management of sleeper and team driver PTO schedules to help ensure appropriate coverage and operational continuity.

Why Join Us?
We value our associates and offer a range of benefits designed to support both your career and personal well-being:

• Competitive Pay: Earn a competitive salary based on experience.
• Comprehensive Benefits: Medical, prescription, dental, vision, and hearing insurance starting as low as $40.20/week for individual plans, and $105.90/week for family plans (effective after 30 days).
• Paid Time Off: Enjoy 8 paid holidays after 30 days and paid time off after 90 days.
• Company-Paid Life Insurance: Life insurance and short-term disability benefits included.
• Profit Sharing: Monthly direct deposits into your retirement account from our profit-sharing plan.
• Referral Bonuses: Earn cash bonuses for referring others to join Averitt.
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Ready to make a change? APPLY NOW to be an Averitt Central Dispatch Coordinator!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Job Requirements

• Must be 18 years of age
• High School Diploma or GED

Job General Benefits

• Must be at least 18 years old
• High School Diploma or GED
• Ability to work effectively with others in a collaborative environment
• Comfort with managing multiple tasks simultaneously (computer, phone, and team communication)
• Strong organizational skills and attention to detail
• Reliable and punctual, with a commitment to reporting for duty on time every day.
• Excellent ability to identify and resolve issues quickly and effectively
• Ability to relate to and communicate with a variety of personalities
• Strong verbal and written communication skills, with a focus on listening and clarity
• BONUS: A good sense of direction or geographic knowledge is a plus