Services Architecture Expert

Requisition ID: 459461Posted Date: Sep 19, 2026Work Area: Consulting and Professional ServicesCareer Status: ProfessionalEmployment Type: Regular Full TimeExpected Travel: 0 - 10%Location: Vienna, AT, 1021 We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Services ArchitectureResponsible for building the business and technology scenarios, which will allow the customer to decide on the most appropriate solutions from the array of existing SAP Solutions (On premise / private or public or SAP cloud / hybrid / Partner-solutions options) to acquire and implement and to do so in an efficient way. Architects consult the customers on all types of Services available, with the end-goal of building the path into a digitized future for them, focusing on our latest technology as well as our entire portfolio of Services and Solutions. Core tasks include: Acts as an Advisor to the customer to lead them towards the next step of IT-Services by providing an holistic advice and guidance focusing either on an application/solution, an industry or a technology.Assess the as-is situation as well as the business goals of the customer and provide a structured path towards an integrated IT-Landscape as well as the relevant operational approach required for the implementation. Validates and optimizes the approach for maximum customer success.Translate the desired IT end-state scenario of the customer into actionable project steps for the implementation work.Maintain key relationships with Business Leaders (including but not limited to Chief Information Officer) in the customer in order to jointly design the IT end-state and required Services / Solutions to be implemented.Coordinate with the different Services roles within the company (Consultants, Project Managers, etc) as well asDevelopment and Sales organization where appropriate the delivery of the resources to implement the customer's road-maps.Clarifies existing expectations from various stakeholders with the customer, especially in very difficult cases; creates a path to solution which integrates diverse points of views and which serves as a starting point for future business. Collaborates with customer / SAP team for the best possible implementation.Drives knowledge management and innovation activities based on this experience with customers. Documents successful approaches, tools etc. and makes them available to colleagues at SAP.Collaborates and co-innovates with the respective development teamsPurposeTo guide customers in selecting optimal SAP Solutions and Services by building comprehensive business and technology scenarios. The role facilitates a seamless transition into a digitized future, focusing on SAP’s latest technologies and portfolio offerings.Key ResponsibilitiesProvide holistic advisory services across applications, industries, and technologies.Assess customer's current state and business goals, optimizing pathways toward integrated IT landscapes.Define actionable project steps aligned with customers' IT end-state scenarios.Maintain strategic relationships with business leaders to co-create IT strategies.Coordinate cross-functional delivery of resources for implementing customer roadmaps. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: View email address on click.appcast.io SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 459461 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid