Case Management Assistant

Hourly Wage Estimate: $19.50 - $27.28 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the career opportunities as a(an) Case Management Assistant you want with your current employer? We have an exciting opportunity for you to join HCA HealthONE Swedish which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The case management assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.

• Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.


• Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.


• Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.


• Monitors patients with PAC referrals and intervenes to expedite discharge.


• Prioritizes workload to ensure a timely contact and intervention with PAC providers.

• Sends additional information to PAC provider when requested.


• Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.


• Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed. • Monitors Medicare patient's planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.


• Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).


• Obtains physician signature on required Case Management documents and forms.


• Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.


• Utilizes Case Management systems, standards, and processes.


• Maintains knowledge of and actively develops relationships with PAC providers.


• Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.


• Practices and adheres to the "Code of Conduct" and "Mission and Value Statement." Benefits

Associate Degree Preferred • Medical knowledge and terminology Required • Minimum of one year experience in a health care setting Required

HCA HealthONE Swedish, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients' total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE's acute care hospitals is Swedish, a proud member of the community for more than 115 years. An acute care hospital with 408 licensed beds, HCA HealthONE Swedish is a national leader in neurosciences and serves as the region's preeminent referral center for the most advanced stroke treatment and was the state's first Joint Commission-certified Comprehensive Stroke Center. HCA HealthONE Swedish is also home to a robust robotics program, a certified burn and reconstructive center, and a wide-ranging oncology center. Consistently among the Denver Business Journals' list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.


HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.