PTP Stakeholder Support Lead [82488]

We are partnering with our client to find a skilled PTP Stakeholder Support Lead to support a dynamic enterprise team. This temp role is based either on-site in Nashville, TN or NYC, and involves managing internal stakeholder inquiries during a major ERP migration. The position offers the opportunity to lead global teams and drive process improvements within procure-to-pay operations.

PTP Stakeholder Support Lead Responsibilities:

• Oversee the entire internal support function, ensuring timely and accurate resolution of inquiries related to invoices, payments, and vendor setup across multiple regions.
• Establish and enforce service level agreements to maintain consistent support standards and develop escalation frameworks for urgent issues.
• Act as the primary escalation point for unresolved or urgent stakeholder inquiries, collaborating with related teams to resolve complex issues.
• Provide expert guidance during the Oracle Fusion ERP migration, supporting team training, communication, and transition efforts.
• Analyze support data to identify systemic issues, lead root cause analysis, and implement process improvements to enhance service quality.

PTP Stakeholder Support Lead Qualifications:

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• Minimum of 10 years of AP/PTP experience, with at least 4 years in senior leadership (Director or VP level).
• Comprehensive understanding of the full AP/PTP lifecycle, including invoicing, payments, and vendor management.
• Experience working with Oracle Fusion AP modules.
• Proven ability to lead large, globally distributed teams, manage change in fast-paced environments, and communicate effectively with senior stakeholders.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.