Program Manager (Volunteer)

*THIS IS A VOLUNTEER OPPORTUNITY!*

Volunteer Program Manager (Support Staff)

Job Overview

The Volunteer Program Manager is a key operational leader within the Volunteer Directorate (Human Resources). This role ensures that VPMMA's 100% volunteer workforce is supported from recruitment through offboarding. Working directly with the Director of Volunteers and the Chief Volunteer Officer, you will manage the systems and standards that enable our "Support Staff Volunteers" to thrive while contributing to our mission to serve veterans and military spouses.

Key Responsibilities (5 Hours/Week)

• Recruitment & Intake Oversight (1.5 hours): Coordinate with Digital Recruiters to ensure a steady pipeline of qualified candidates for open positions. Review volunteer applications to ensure alignment with VPMMA's mission and values.
• Onboarding & Orientation Coordination (1 hour): Manage the onboarding journey for new staff, ensuring they receive the Volunteer Handbook, sign the Volunteer Agreement, and understand the organization's ethical guidelines.
• Professional Development & Retention (1.5 hours): Identify and promote training opportunities, such as access to Google Certificates on Coursera, to enhance volunteer skills and capabilities. Support the execution of recognition programs, such as "Volunteer of the Month," to foster a sense of fulfillment.
• Offboarding & Process Documentation (1 hour): Manage the offboarding process, ensuring that existing volunteers provide feedback and that a letter of recommendation is provided for significant contributors. Keep the volunteer knowledge base and process documentation up to date.

Skills and Qualifications

• Organizational Leadership: Experience in HR, project management, or volunteer coordination.
• Technical Proficiency: Strong skills in Google Workspace and experience using CRMs or project tools like Flowlu
• Communication: Ability to collaborate across remote teams and communicate VPMMA's mission with passion.
• Relationship Management: Skilled in coaching, feedback, and fostering a supportive community environment.

Position Details

• Type: Volunteer / Remote.
• Time Commitment: 5 hours per week .
• Directorate: Volunteers (Human Resources Committee).
• Reporting Structure: Direct Report to the Director of Volunteers ; supports the Chief Volunteer Officer .

Standard Volunteer Expectations

• Reliability: Commit to a regular schedule and complete assigned tasks in a timely manner. Notify leadership as early as possible if you are unable to fulfill an assigned task.
• Professionalism: Uphold the VPMMA Code of Conduct, treating all members with respect and maintaining the confidentiality of personal data.
• Compliance: Adhere to all VPMMA safety, security, and anti-discrimination policies.
• Growth: Participate in performance evaluations and feedback sessions to support organizational excellence.

About VPMMA:

The Veteran Project Manager Mentor Alliance (VPMMA) is a non-profit organization dedicated to supporting and advancing the careers of service members, veterans, and military spouses in the field of project management. We aim to build a strong, supportive community through mentorship, networking, and professional development, and we strongly believe in the transformative power of project management skills for veterans.

VPMMA is committed to providing all volunteers with equal opportunity and a harassment-free environment. For certain positions, background checks may be required. Volunteers must maintain confidentiality, adhere to our Code of Conduct, and comply with all applicable laws and policies.

This description provides a general overview of the volunteer position and may be modified as needed.

Training and Support:

Volunteers will receive training on VPMMA's mission, programs, and Initiative procedures. You will receive ongoing support to ensure you have the resources and guidance you need to excel in this role.

Note: Our organization is still evolving, so some roles and responsibilities may change. We will keep you informed and provide updates if your position changes.

Join our team and help us support veterans in their project management journeys!