Registered Nurse

Job Summary (List Format):


- Communicate effectively with staff, patients, insurance companies, and physicians via excellent written and verbal skills.
- Maintain strict adherence to confidentiality and HIPAA regulations regarding patient information.
- Utilize strong attention to detail and good command of English and math skills.
- Demonstrate quick learning ability and compliance with policies and supervisor instructions.
- Operate computers efficiently, including proficiency in Word, Excel, and navigating multiple screens.
- Apply medical terminology and insurance knowledge in daily tasks.
- Perform multi-tasking in a fast-paced, high-pressure environment.
- Exhibit strong typing skills (45+ wpm) and analytical problem-solving abilities.
- Deliver excellent customer service and phone etiquette, preferably with experience in the medical industry.
- Travel to off-site locations as needed (Outpatient only).
- Complete patient registrations (20-30+ per 8-hour shift), including scanning documents, insurance verification, and upfront collections.
- Ensure timely and accurate registration of all patients and pre-registration of scheduled patients according to department standards.
- Screen and assist uninsured patients for Hospital Presumptive Eligibility (HPE) and/or Uncompensated Care programs.
- Maintain professional appearance and positive guest relations; greet and assist patients and visitors warmly.
- Prepare, organize, and file paperwork and documentation efficiently.
- Collaborate with eligibility vendors and maintain positive working relationships.
- Provide clear communication, actively listen, and use appropriate channels for information sharing.
- Meet organizational productivity and timeliness standards for various admitting, outpatient, emergency, and OB/inpatient departments.
- Schedule OB procedures in the enterprise scheduling system.
- Possess at least one year of experience in a high-volume healthcare or medical office setting.
- Hold a high school diploma or equivalent; continuing education preferred.
- Preferably bilingual in Spanish or Chinese (Mandarin).
- Hold a valid driver's license for potential travel requirements.