Human Resource Specialist (30004)

Overview The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Cartersville, GA ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com

Responsibilities

Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including coordinating interview logistics (e.g., timing, location, interviewers, communications), conducting interviews for hourly team members, and ensuring a smooth recruitment

Maintain records management within the HR system for all staff in the facility, including compiling data and providing insights to the Talent Leader

Drive employee engagement across all departments of the DC, including processing and assisting with employee inquiries in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply's values of care, safety and excellence

Advise and support team members on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, handbook, etc.)

Run the payroll administration process for the DC and provide issue resolution to Staff and Leaders

Partner with Legal, business partners, and the Talent Leader to ensure legal compliance with all applicable federal and state requirements

Plan, coordinate and facilitate new hire orientation and other training sessions and seminars, as needed

Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if needed

Other duties as may be assigned as needs arise

Required Qualifications (Knowledge, Skills, & Abilities) 2 years of HR-related experience

High School Diploma or equivalent

Demonstrated knowledge of general HR policies, procedures, and practices

Ability to build relationships and influence others across multiple operations

Ability to work a flexible schedule, including weekends, holidays, and rotating shifts

Ability to occasionally travel, including overnight trips

Have experience with investigations including, but not limited to, accidents and harassment allegations

Have experience recruiting and developing a strong, diverse team

Have some understanding of labor legislation

Be able to lead through change management

Ability to understand and communicate job-related information in English (reading, writing, and speaking) at the level reasonably necessary to safely and accurately perform the essential functions of the role, including, for example, understanding and safely following verbal instructions, completing documentation and work responsibilities, and accurately reading and interpreting company communications and policies like safety procedures, training, and tests

Preferred Qualifications (Knowledge, Skills, & Abilities) Bachelor's Degree in business administration, organizational development, human resources, or another relevant field

Spanish speaking strongly preferred (regional based qualification)

3+ years of HR generalist experience, including 1+ years in a distribution or manufacturing

Working knowledge of logistics, warehousing, and IT systems

Working knowledge of HRIS systems

Working knowledge of payroll administration

Working knowledge of innovations in supply chain

Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility

Excellent knowledge of employment law and other governmental requirements related to human resources

Demonstrated business acumen of HR KPIs; using data to drive continuous improvement

Excellent business communication and presentation skills

Food service distribution experience

Required Years of Experience 2 Preferred Years of Experience 3 Travel Requirements 30% Required Level of Education High School Diploma or GED Preferred Level of Education Bachelor's Degree Required Major/Concentration Business administration, organizational development, human resources, or another relevant field Relocation Assistance Provided No Work Environment Warehouse