Pre-Sales Operations Analyst

Supporting critical pre-business activities, the full-time Pre-Sales Operations Analyst will create Statement of Work documents, assist with customer onboarding, and drive resolution of pricing and scoping issues while working remotely from California or Washington. Key responsibilities Support time-sensitive pre-business activities for the consulting organization, including creating SOWs and gathering customer onboarding information Manage a case management system to ensure timely updates and drive end-to-end resolution of requests Identify and implement process improvements to enhance the efficiency of the consulting organization Required qualifications Bachelor's degree or equivalent practical experience 2 years of experience in customer-facing roles Experience with sensitive materials and handling confidential information Familiarity with Salesforce and contract life cycle processes Excellent organizational and planning skills with the ability to multitask and prioritize activities