Manager, Internal Audit

Manager, Internal Audit

San Francisco, CA; Seattle, WA; Los Angeles, CA

About the Team

DoorDash's Internal Audit team provides independent assurance that the company's risk management, governance, and internal control processes are operating effectively. We are a small team that is looking to expand and bring on motivated professionals. We don't think of ourselves as a typical audit function - we are obsessively focused on risks to the organizations which reflects in the type of projects we support and execute.

DoorDash is rapidly growing - we are expanding in multiple geos and launching new products. This exciting growth allows us to drive creative analysis, strategy, and solutions. Our focus areas include financial, operational, regulatory, security, IT, and more.

About the Role

We are seeking a Manager, Internal Audit, who will be responsible for audits and control assessments focused on both business processes and technology-driven initiatives. This position sits at the intersection of business process and technology. The role combines traditional SOX responsibilitiessuch as leading walkthroughs, identifying controls and potential gaps, and performing or reviewing control testing to ensure high-quality documentationwith involvement in IT-focused initiatives. These include supporting system implementations, assessing automation and technology-enabled controls, and contributing to cross-functional process improvement projects. This is not a purely IT role nor a purely business process role, but a hybrid position designed to strengthen internal controls across both environments. You will collaborate closely with both business and IT teams at DoorDash to develop an understanding of our critical processes and controls end to end, ensure the sufficiency of business and IT controls in the process, create succinct documentation and reporting, and enable DoorDash leaders to improve our risk posture and better manage our risk. Combining strategic thinking and hands-on execution, you will simplify and operationalize complex audit initiatives.

You will bring a strong foundation in business process audits, combined with an understanding of technology and automation. The ideal candidate will have experience bridging business and IT risks and be comfortable working with both finance and engineering stakeholders to assess, design, and enhance controls across the organization.

You will report into the Sr. Manager, Internal Audit on our Internal Audit team in our Finance organization. This role will have a flexible hybrid schedule and be based near an U.S. office hub (in San Francisco Bay Area, Seattle or Los Angeles). If local to the SF Bay Area, you will be expected to join the team for in-office sessions twice a month. If you are based elsewhere, you will be expected to join the team for in-office sessions on a quarterly basis.

You're Excited About This Opportunity Because You Will

• Plan and develop audit scope and actively participate in project execution for complex audit-related assessments, including SOX (Business and IT), operational audits and other IT audits (e.g., system implementations, automations). This includes a robust understanding of business risks and how both business and IT controls are addressing these risks.
• Provide guidance to controls owners on designing and implementing effective controls, while monitoring and driving timely remediation of control deficiencies and recommending improvements to strengthen internal controls
• Design and implement internal controls to properly mitigate risks associated with new entities and business processes. Support SOX readiness initiatives and system implementations by ensuring business, IT and automated controls are appropriately designed and implemented.
• Support the team's project management efforts by helping monitor progress of tasks and key deadlines, including oversight of team members and provide coaching as needed
• Leverage strong communication skills to deliver timely, concise, and meaningful updates to managementhighlighting key issues and risksand to prepare clear written materials such as memos, summaries, and recommendations
• Develop strong, trusted relationships with key stakeholdersboth internal and externalincluding external auditors, co-source partners, control owners, and process owners.
• Provide support to cross functional stakeholders on matters spanning SOX, operational audits, and IT audits - while driving innovation through a critical thinking and a solution-oriented mindset.

We're Excited About You Because

• You have 6+ years of experience in audit (internal or external audit), with exposure to both business process and IT/SOX environments
• You are experienced (preferred) or have familiarity in system implementations, change management, and understanding automated and IT dependent controls
• You have 3+ years of experience managing a team, including leadership and team-management skills: able to lead teams, mentor staff, prioritize multiple projects, manage deadlines and deliver high-quality results
• You operate and thrive to work at the lowest level of detail; you have working knowledge of the U.S. Generally Accepted Accounting Principles (GAAP) and accounting procedures, including solid IT knowledge with the ability to bridge business process and IT controls
• You are self-starter and have the ability to independently manage the progress of an assigned project and see to closure in a timely and efficient manner
• You have the ability to identify key risks areas and are able to create a prioritized mitigation plan; You have strong communication skills are able to explain the nuances and importance of compliance to various stakeholders
• You exhibit strong business writing skills and can produce clear and concise documentation (e.g. technical and process findings to leaders)
• You are excited to help the business become compliant while adding value and while being efficient; You are able to help the business see key risk areas and help them prioritize must haves, should haves, and nice to haves while acting as a trusted business partner
• Professional certifications such as CPA, CISA, CISSP, PMP and/or CIA are highly desirable
• You have a Bachelor's Degree or higher in Accounting, Finance, or related field